Boot Options

Users can press F12 during POST to enter the Boot Options Menu. In this menu users can change boot device without entering BIOS SETUP utility. Information Main Advanced Security Boot Exit Removable Devices +Hard Drive CD-ROM Drive Keys used to view or configure devices < Enter> expands or collapses devices with a + or -. < F6> and < F5> moves the device up or down. F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select > Sub Menu F10 Save and...

Removing the Hard Disk Drive Module

See Removing the Battery Pack on page 53. 2. Remove the screw of the HDD cover, then remove the HDD cover. 3. Pull and slide out the HDD module from its bay. Disassembling the Hard Disk Drive Module 1. See Removing the Battery Pack on page 53. 2. See Removing the Hard Disk Drive Module on page 55. Remove the one silver screw, and then detach the HDD module out from the HDD case. Detach the HDD connector from the HDD.

Removing the Speaker

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. See Removing the LCD Module on page 58. 5. See Separating the Upper Case from the Lower Case on page 60. 6. Remove the three screws, and then detach the speaker from the upper case carefully.

Main System Settings

The Main System Settings screen allows you to set the system date and time. Information Main Advanced Security Power Boot Exit F5 F6 Change Values F9 Setup Defaults Enter Select > Sub Menu F10 Save and Exit The following table describes the parameters in this screen Format HH MM SS ( Hour Minute Second ) Help < Tab> ,< Shft-Tab> , or < Enter> selects field. Help < Tab> , < Shift> , or < Enter> selects field. Set the display output device on boot up. Help Set the...

Removing the Main Board

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. See Removing the LCD Module on page 58. 5. See Separating the Upper Case from the Lower Case on page 60. 6. Disconnect the sensor switch cable from the main board, and then remove the four screws on the main board as shown below. Remove the main board from the lower case with caution.

IDE Primary Master

The IDE Primary Master sub-menu contains parameters related to the primary hard disk. CAUTION The parameters in this screen are for the advanced users only. Typically, you do not need to change the values in this screen. The default setting of Auto optimizes all the settings for your hard disk. Primary Master IC25N0 4 0ATCS0 4-0-(PM) LBA Format Total Sectors 78140160 Maximum Capacity 40008MB Multi-Sector Transfers 16 Sectors LBA Mode Control Enabled 32 Bit I O Disabled Transfer Mode FPIO 4 DMA...

Removing the Wireless LAN Module

Old Mate Elevators

See Removing the Battery Pack on page 53. 2. First remove the two screws as shown here, and then lift the DIMM cover up. 3. Detach the gray and black RF cables from the wireless LAN module. 4. Push the two latches on both sides of the socket to release the wireless LAN module. Remove the wireless LAN module

Windows Keys

The keyboard has two keys that perform Windows-specific functions. Start button. Combinations with this key perform shortcut functions. Below are a few examples 0 + Tab (Activates next taskbar button) llsmi l + g + M (Undoes Minimize All) 0 + R (Displays the Run dialog box) Opens a context menu (same as a right-click).

System Utility Diskette

This utility diskette is for the Acer TravelMate C100 notebook machine. You can find the utility in Service CD kit. It provides the following functions To use this diskette, first boot from this diskette, then a Microsoft Windows ME Startup Menu prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.

Front View

Use to latch the LCD screen in both normal mode and tablet mode. Also called LCD (liquid-crystal display), diplays computer output. Input-capable with the aid of the EMR stylus. Hinges the LCD screen in place when switching from PC mode to tablet mode and vice versa. Buttons for launching frequently used programs. Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left, center and right) The left and right buttons function like the left and right mouse buttons...

Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Cursor-control keys on embedded keypad Hold while using cursor-control keys. Hold Fn while using cursor-control keys. Hold Fn while typing letters on embedded keypad. Type the letters in a normal manner. NOTE If an external keyboard or keypad is connected...

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. See System Diagnostic Diskette on page 46 for details. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace...

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its...

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected,...

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you...

Removing the Thermal Plate

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. See Removing the LCD Module on page 58. 5. See Separating the Upper Case from the Lower Case on page 60. 6. See Removing the Main Board on page 64. 7. Remove the four screws and two hex screws as shown below, and then remove the thermal plate from the main board with caution.

Right Panel

Electormagnetic resonance (EMR) stylus that is used to input data in tablet mode. Use only an EMR-compatible stylus to input data on the screen. Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card. Connects to audio line-out devices (e.g., speakers, headphones). Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Connects to any Universal Serial Bus devices (e.g., USB mouse, USB camera). Supports the LCD screen, press and release before switching from PC mode to...

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the PQA program (please refer to System Diagnostic Diskette on page 46. 2. Go to the diagnostic memory in the test items. 4. Follow the instructions in the message window. NOTE Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Separating the Upper Case from the Lower Case

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. See Removing the LCD Module on page 58. 5. Disconnect the RTC battery cable and the speaker cable from the main board. 6. Disconnect the touch pad cable and the cover switch cablefrom the main board with a plastic flat screwdriver. 7. Turn over the machine, please note that the machine should be put on a sponge with the two LCD support knobs against the edge of the...

FRU Field Replaceable Unit List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate C110. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your...

Advanced System Settings

The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. Information Main Advanced Security Power Boot Exit > IDE Primary Master IC25N040ATCS04-0- Boot From Hard disk Recovery Disabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select > Sub Menu F10 Save and Exit The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter...

Removing the LCD

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. See Removing the LCD Module on page 58. 5. See Removing the LCD Bezel on page 66. 6. Remove the four screws and then detach the LCD together with the protection cover from the LCD panel NOTE Please do not detach the protection cover from the LCD. The intention to do so will cause the damage to the protection cover and the LCD.

Exit Setup

Information Main Advanced Security Boot Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit System Setup and save your changes to CMOS. F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select > Sub Menu F10 Save and Exit The following table describes the parameters in this screen. Setting in boldface are the defaults and suggested parameter settings. Save any changes, and exit BIOS setup. Help Exit System Setup and save your...

Table of Contents

Removing the Removing the Touch Pad Removing the Touch Pad Removing the LCD Support Removing the Main Board Removing the Thermal Plate Removing the PCMCIA Removing the Modem Cable Disassembling the LCD Removing the LCD Bezel Removing the LCD Hinges with the Center Hinge 67 Removing the Button Board & Inverter Board 67 Removing the Main and Auxiliary Antenna 68 Removing the LCD Removing the Coaxial Cable Removing the Sensor Bluetooth Antenna Disassembling SOP 69 System Check External Diskette...

Rear Panel

Connects to a Kensington-compatible computer security lock. Connects to the EasyPort port replicator for one-step connection and disconnection of external devices. Connects to an Ethernet 10 100-based network Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16M colors at 1024x768 resolution.

Navigating the BIOS Utility

There are six menu options System Information, Basic System Settings, Startup Configuration, System Security and Loading Default Settings. To enter a menu, highlight the item using the Q 0 keys, then press EE . Within a menu, navigate through the BIOS Utility by following these instructions Press the Q Y keys to move between the parameters. Press the Z 0 keys to change the value of a parameter. Press the key while you are in any of the menu options to return to the main menu. NOTE You can...

Keys

Keyboard has three lock keys which you can toggle on and off. When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and ). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down...

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list Check the Power Adapter on page 74 Check the Battery Pack on page 75 Unplug the power adapter cable from the computer...

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Removing the Pcmcia Socket

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. See Removing the LCD Module on page 58. 5. See Separating the Upper Case from the Lower Case on page 60. 6. See Removing the Main Board on page 64. 7. See Removing the Thermal Plate on page 64. 8. Remove the four screws, and then detach the PCMCIA socket from the main board.

Touchpad Check

If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU 1. Reconnect the touchpad cables. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

System Security

The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Advanced Security Boot Exit Set Supervisor Password Set User Password Password on boot Set Primary Hard Disk Password Enter Supervisor password controls the access to the whole setup utility. It can be used to boot up when Password on boot is enabled. F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select gt Sub Menu F10 Save...

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver or plastic stick NOTE The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the...

Bottom Panel

Unlatches the battery to remove the battery pack. Protects your hard disk against accidental shock and vibration. Insert an identification card to personalize your computer. The computer has seven easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Lights when the battery is being charged. Lights when the floppy drive, hard disk or...

IO Device Configuration

The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The I O Device Configuration screen assigns resources to basic computer communication hardware. Mode FIR Base I O Address 2F8 Interrupt IRQ 3 DMA channel DMA 3 Mode Bi-directional Base I O address 378 Interrupt IRQ7 Configure serial port using options F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select...

Multi Boot Menu

Users can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without entering BIOS SETUP utility. Removeable Devices Hard Drive CD-ROM Drive NOTE If D2D Recovery function is not available, then this item will be disappeared NOTE If users disable the Boot from LAN option in BIOS SETUP utility, then this item will be disappeared. 1. Use the cursor up down keys to highlight a Password parameter Setup, Power-on, Hard Disk, or Resume and press the...

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS Basic Input Output System . Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press M during POST while the TravelMate logo is being displayed . Information Main Advanced Security...

Removing the Main and Auxiliary Antenna

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. See Removing the LCD Module on page 58. 5. See Removing the LCD Bezel on page 66. 6. Remove the one silver screw and the other two silver screws as shown below. Detach the main antenna at the top and auxiliary antenna at the bottom from the LCD module. NOTE When you reassemble the machine, please remember to put the two antennas back with the small latches...

Hardware Specifications and Configurations

Intel ultra low voltage Pentium M processor up to 1GHz CPU with on-die 1MB L2 cache ACPI 1.0b 2.0, SMBIOS 2.3.1, IEEE 1394 1.0, IrDA V1.0, PCI 2.2, PnP BIOS 1.0a, Intel AC 97 CNR specification, USB specification 1.1 2.0, PC card standard 1995 PCMCIA V3.0 compliant device , System HDD password security, INT 13h extensions, USB 1394 CD-ROM Boot Up support, BIOS boot specification Compal, Phoenix, Intel , Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management interface specification, Preboot...

Removing the LCD Module

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. Remove the two screws as shown here, and then disconnect the LCD coaxial cable from the main board. Disconnect the inverter cable from the main board 5. Pull up the two RF cables with the tweezers gently. Remove the two screws and the other two on the center hinge. 6. Press the two LCD support knobs inward and then remove the LCD module from the main unit. NOTE...

Exploded Diagram

Exploded View Laptop Repairing

LCD 10.4 XGA TOSHIBA LTM10C321K V01 W PROTECTION COVER CDRW DVD COMBO DRIVE 24X AOPEN ESV-189I 1394 INVERTER CABLE amp BUTTON BOARD CABLE ASSY LCD PANEL W CAMERA RUBBER amp HINGE ASSY amp LOGO amp RUBBER FOOT LOWER CASE W IO RUBBER COVER amp FRONT COVER amp RUBBER FOOT amp SENSOR CABLE amp USB RUBBER COVER LCD BEZEL W ICON LABEL amp LATCH amp NAME PLATE amp WARNING LABEL NS MODEM BOARD AMBIT T60M283.10 MODEM MDC AMBIT T60M283.10 MAINBOARD TM110 A1 W CPU 1GHZ CPU ON BOARD W MODEM CABLE amp...

Hot Keys

The computer employs hot keys or key combinations to access most of the computer s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Accesses the notebook s configuration utility. Switches the power management scheme used by the computer function available if supported by operating system . Switches display output between the display screen, external monitor...

Removing the RTC Battery

Acer C100 Rtc

See Removing the Battery Pack on page 53. 2. See Removing the Middle Covers on page 56. 3. See Removing the Keyboard on page 56. 4. See Removing the LCD Module on page 58. 5. See Separating the Upper Case from the Lower Case on page 60. 6. Remove the tape and then detach the RTC battery from the upper case carefully.

Microsoft Windows XP Environment Test

Intel EtherExpress Pro 100 Mobile Adapter MBLA3200 Xircom CardBus Ethernet 10 100 32Bit CBE-10 100BTX IBM 10 100 EtherJet CardBus Real Port w 56K modem 34L1301 3Com Megahertz 10 100 LAN 56K Modem PC Card KB-04-002 Xircom RealPort CardBus Ethernet 10 100 Modem 56 RBEM5G-100 IBM Microdrive 340MB IBM Microdrive 1G Iomega Click 40MB Apricorn EZ-USB2.0 Cardbus PC Card IOGEAR USB2.0 PC Card Buffalo 1394 Interface Cardbus IFC-ILCB DV I-O Data 1394 Interface Cardbus CB1394 DVC Pixela 1394 Cardbus PC...

Index of Error Messages

Equipment Configuration Error Causes 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error 3. IDE Secondary Channel Master Drive Error Memory Error at XXXX XXXX XXXXh R XXXXh, W XXXXh Incorrect password specified, system disabled. Text mode only In this situation, BIOS will issue 4 short beeps that shut down the system. No message will be shown. In this situation, BIOS will issue 3 long beeps then shut down the system. Reconnect hard disk drive connector. Load Default...

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See System Diagnostic Diskette on page 46 for details. 1. Boot from the diagnostics diskette and start the PQA program see System Diagnostic Diskette on page 46 . 2. Go...

System Diagnostic Diskette

IMPORTANT 1The diagnostics program here that we used is called PQA Product Quality Assurance and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http csd.acer.com.tw or find it in the TravelMate C100 service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel channel to provide you with further...