Preface

Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be...

Chapter

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Plastic flat head screwdriver NOTE The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you...

Sound Check

To determine if the computer's built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level. 1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step. 2. Connect a set of earphone or...

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Info. i'iETTTI System Devices Security Boot Exit < Tab> , Shift-Tata , or < Enter> Help Select Item Change Values Setup defaults Exit Select Menu Selectk Sub-Menu Save and Exit NOTE The screen above is for reference only. Actual values may differ. The table below describes the parameters in this screen....

External Diskette Drive Check

Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See System Diagnostic Diskette on page 45 for details. 1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean...

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system. Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http www.passmark.com to download the shareware BurnIn Test V.3.0. You may test the memory with this program under Window XP environment. NOTE Make sure that the DIMM is fully installed into the connector. A loose connection can cause an...

Table of Contents

Chapter 1 System Specifications 1 Block Board Top Bottom Outlook Front Open Front Left Right Rear Bottom Lock Embedded Numeric Windows Hot The Euro Launch E-Mail Detection Touchpad Hardware Specifications and BIOS Setup Navigating the BIOS System BIOS Flash System Diagnostic Chapter 3 Machine Disassembly and Replacement 47 General Before You Disassembly Procedure Removing the ODD Module HDD Module Memory Wireless LAN card 52 Removing the ODD Removing the HDD Removing the Wireless LAN Removing...

Appendix C

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you...

Rear Panel

Connect to an Ethernet 10 100-based network. Connects to I O port replicator or EasyPort expansion devices. Connects to a parallel device (e.g., parallel printer). Connects to a display device (e.g., external monitor, LCD projector). Connects t a television or display device with S-video input. Connects to a Kensington-compatible computer security lock.

Conventions

The following conventions are used in this manual The following conventions are used in this manual Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

Microsoft Windows XP Environment Test

1394 HDD IEEE 1394 (Fire Wire) USB 1.1 Combo Hard Drive FUJITSU MHS2030AT HDD Iogear HI-SPEE HDD USB 2.0 EXTERNAL Xircom CreditCard Modem 56 (CME56-100) 3COM 10 100 16Bit LAN Card (3CCFE574BT) 3COM(DELL) 10 100 BAST-TX LAN Card (3CCFE575BT-D) 3COM 10 100 CardBus LAN Card (3CCFE575CT) Xircom CreditCard Ethernet 10 100 (CE3B-100) Xircom CardBus Ethernet II 10 100 (CBE2-100) 32bit Adaptec SlimSCSI 1480A CardBus UltraSCSI Card 3COM 10 100 LAN+56k Modem Card (3CXFEM656C) Xircom CreditCard Ethernet +...

Main Features

Intel Pentium M Processor 1.3 GHz 1.6GHz or higher featuring Intel Enhanced SpeedStepTM technology Intel 885PM (ODEM) + ICH4 chipset 256MB DDR266 SDRAM, upgradeable to 2GB on dual soDIMM sockets 14.1 XGA TFT LCD with 1024 X 768 pixel, 16.7 million colors 15.0 SXGA+ TFT LCD with 1400 X 1050 pixel, 16.7 million colors 15.0 UGA TFT LCD with 1600 X 1200 pixel, 16.7 million colors 30GB or higher capacity Enhanced-IDE hard disk Acer Media Bay hot-swappable 8X DVD ROM or 24X DVD CD-RW combo or DVD-RW...

Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Cursor-control keys on embedded keypad Hold Shift while using cursor-control keys. Hold Fn while using cursor-control keys. Hold Fn while typing letters on embedded keypad. Type the letters in a normal manner.

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad. The following teaches you how to use the touchpad r Move your finger across the touchpad to move the cursor. * Press the left (1) and right (3) buttons located on the...

Display Check

Connect an external display to the computer's external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p to switch to the external display. 2. If the external display works fine, the internal LCD may be damaged. Then perform the following steps Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step. Replace the inverter board, then run the display test program again....

Navigating the BIOS Utility

There are six menu options Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions To choose a menu, use the cursor left right keys. To choose a parameter, use the cursor up down keys. To change the value of a parameter, press F5 or F6. A plus sign (+) indicates the item has sub-items. Press Enter to expand this item. Press Esc while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing F9. You can also press...

Windows Keys

Acer Aspire 5515 Specs

The keyboard has two keys that perform Windows-specific functions. Start button. Combinations with this key perform shortcut functions. Below are a few examples gg + Tab (Activates next taskbar button) gg + E (Explores My Computer) g + F (Finds Document) fig + M (Minimizes All) Shift + gg + M (Undoes Minimize All) gg + R (Displays the Run dialog box) Opens a context menu (same as a right-click).

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test. See System Diagnostic Diskette on page 45 for more details. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not...

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list Check the Power Adapter on page 66 Check the Battery Pack on page 67 Unplug the power adapter cable from the computer...

Keys

Keyboard has three lock keys which you can toggle on and off. When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator complete with the arithmetic operators , -, , and . Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll Lock Fn-F12 When Scroll Lock is on, the screen moves one line up or down when you press...

Info

Select Sub-Menu ffl Save and Exit Shows the Model name of HDD installed on Primary IDE master. The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, 2None2 should be shown on this field. Shows the Serial number of HDD installed on Primary IDE master. If no Hard disk or other devices are installed on Primary IDE master, then it will display a blank line. This field displays the serial number of this unit UUID 32bytes, visible when an...

Removing the Wireless LAN Card

Acer Travelmate 6493 Cmos Battery

Unscrew the 1 screw that secures the mini PCI door. 3. Disconnect the right and the left wireless Lan antenna lines. 4. Pop out and remove the wireless Lan card. 1. Unscrew the 1 screw that secures the Dimm door. Removing the LCD Module Keyboard Function Keyboard 1. Remove the middle cover as shown. 3. Unscrew the 2 screws that secure the LCD module on one side. 4. Then unscrew the other 2 screws on the other side. 5. Remove the entire LCD module. 1. Unscrew the 2 screws, marked as K, on the...

System Devices

The System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Enables, disables or auto detects the serial port Enables, disables or auto detects the parallel port Sets the operation mode if the parallel port Set the base I O address for the parallel port. Set the interrupt for the parallel port Set the...

Features

Block Diagram Microphone Speaker

This computer was designed with the user in mind. Here are just a few of its many features Intel Pentium M Processor, 1.3 GHz 1.6GHz Intel 855PM ODEM ICH4 chipset 2 memory slots supporting DDR266 SDRAM PC-2100 , upgradeable to 2GB 30 GB or higher capacity Enhanced-IDE hard disk Microsoft Windows XP operating system Windows 2000 operating system The 14.1 XGA TFT LCD with 1024 x 768 pixel resolution, 16.7 million colors The 15.0 SXGA TFT LCD with 1400 x 1050 pixel resolution, 16.7 million colors...

Hot Keys

Blank Keyboard Layout

The computer employs hot keys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Accesses the computer's configuration utility. Switches the power management scheme used by the computer function available if supported by operating system . See Power management on page 25. Puts the computer in Sleep mode. See Power...

Front Panel

Starts optional Bluetooth functionality. Indicates that optional Bluetooth is enabled. Opens optional wireless connectivity. Indicates status of optional wireless communication. Latch for opening and closing the laptop. Interfaces with infrared devices e.g., infrared printer, IR-aware computer . Lights orange when the battery is charging. Lights green when the battery is full. Lights green when the power is on and orange when the computer is in standby mode.

Front Open View

Also called LCD liquid-crystal display , displays computer output. Touch-sensitive pointing device which functions like a computer mouse. Click buttons left, center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4-way scroll button. Comfortable support area for your hands when you use the computer. LEDs light-emitting diode that turn on and off to show the status of the computer, its functions and components. 4 buttons that be...

General Information

Before proceeding with the disassembly procedure, make sure that you do the following 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. NOTE TravelMate 800 series product uses mylar or tape to fasten the FFC FPC connectors cable, you may need to tear the tape or mylar before you disconnect different FFC FPC connectors.

External Cdromdvdrom Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM DVD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device 1. Insert an audio CD into the CD DVD drive. If the CD DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD DVD LED on the front panel does not emit light as it read the data...

Bottom Panel

Acer Travelmate 800 Hard Drive

Unlatches the AcerMedia drive for removing the optical drive. Unlatches the battery to remove the battery pack. Protects the hard disk from accidental bumps and vibration. Houses the computer's hard disk secured by a screw . Note Don't cover or obstruct the opening of the fan. Insert a business card or similar-sized identification card to personalize your computer. The computer has three easy-to-read status indicators below the display screen, and two on the front of the computer. The Battery...

Disassembly Procedure Flowchart

Flowchart How Repair Keyboard

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Hardware Specifications and Configurations

ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP IEE 1284, ECP IEEE 1284 1.7 amp 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VESA VGA BIOS, BBC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag You can install memory modules in any combinations as long as they match the above specifications. NOTE Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. . NOTE Above table lists some system memory configurations. You...

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. and-indicate device categories. Use Enter to expandfcollapse. Boo order is top-down using only the top device in each category. Use and to move highlighted item up and down.

Index of SymptomtoFRU Error Message

LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute Load Setup Defaults on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboard if contrast and brightness function key doesn't work . LCD cable LCD inverter LCD Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed Reconnect the LCD connector LCD cable LCD inverter LCD LCD has extra horizontal or vertical...

Microsoft Windows Environment Test

1394 HDD IEEE 1394 Fire Wire USB 1.1 Combo Hard Drive FUJITSU MHS2030AT HDD Iogear HI-SPEE HDD USB 2.0 EXTERNAL Xircom CreditCard Modem 56 CME56-100 3COM 10 100 16Bit LAN Card 3CCFE574BT 3COM DELL 10 100 BAST-TX LAN Card 3CCFE575BT-D 3COM 10 100 CardBus LAN Card 3CCFE575CT Xircom CreditCard Ethernet 10 100 CE3B-100 Xircom CardBus Ethernet II 10 100 CBE2-100 32bit Adaptec SlimSCSI 1480A CardBus UltraSCSI Card 3COM 10 100 LAN 56k Modem Card 3CXFEM656C Xircom CreditCard Ethernet Modem 56k...

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Supervisor Password controls access to the setup utility Select Sub-Menu Save and Exit The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Shows the setting of the uer password. Shows the setting of the administrator password Press Enter to set the user password. When set, this password protects the BIOS Setup...

Hdd Toshiba 60g Mk6021gas Neptune

This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 800 series products. Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization . Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE...

Lcd

LG LP150E02-A2P1 Hitachi TX38D81VC1CAB AU B150XG01 Supply voltage for LCD backlight Vrms Delta 75W ADP-75FB A WPFC 3P Lite-on 75W PA 1750-02CA WPFC 3P Maximum input current A, 90Vac, full load lt 1.5A 90Vac lt 1.125A 180Vac The maximum inrush current will be less than 75A and 188A when the adapter is connected to 100Vac 60Hz and 240Vac 50Hz respectively. It should provide an efficiency of 83 minimum, when measured at maximum load under 115V 60Hz 18.8V 20.0V including the effects of line voltage...

System Diagnostic Diskette

This diagnostic diskette is for the Acer TravelMate 800 series notebook machine. You can find the utility in Service CD kit. To use the diagnostic programs, first create a bootable diskette. Extract the diagnostic utility to the bootable diskette. Then boot the system from the bootable with diagnostic utility diskette you create. This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions. New added description. Please pay attention to it....

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Exit Syslem Seiup and save your changes to CMOS Exit utility without saving Setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items The table below describes the parameters in this screen. Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous...

Index of Error Messages

Check to see if fixed disk is attached properly. Enter the BIOS Setup Utility and verify the hard disk is detected. see Keyboard or Auxiliary Input Device Check on page 65. see Keyboard or Auxiliary Input Device Check on page 65. May require replacing the keyboard controller. 0213Keyboard locked - Unlock key switch 0220 Monitor type does not match CMOS - Run SETUP Enter the BIOS Setup Utility and verify the parameters try loading the default settings then save and restart the computer. 0230...

Disassembling the LCD Module

Inverter Acer Extensa 5235

Unscrew the 4 screws holding the LCD bezel. 3. Detach LCD bezel carefully from LCD module as shown. 4. Disconnect LCD inverter from the LCD module cautiously. 5. Unscrew 10 screws holding the LCD brackets to the LCD panel, 5 on each side. Unscrew 4 screws holding the right and the left LCD brackets, 2 on each side. Remove the right and the left LCD brackets as shown. Tear off electric conductive tape that secures the LCD wire, and disconnect the LCD wire.

Disassembling External Modules

Remove 6 screws that secure the ODD module as shown. 2. Slide the optical disk drive out off the ODD bracket. 3. Remove the ODD board from the ODD bracket. 4. Use a pin to press the emergency eject slot to open the ODD as shown. 5. Unscrew the 1 screw holding the ODD door. 1. Remove 4 screws holding the HDD bracket. 2. Take out the hard disk drive.