Testing the external diskette drive

Use the following procedure to isolate a problem in a diskette controller, driver, or drive. You must have a write-enabled, diagnostic diskette to complete this test.

Note: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

To test the external diskette drive:

1 Boot from the diagnostics diskette and start the diagnostics program.

2 Run the FDD Test and see if the test completes successfully.

3 Follow any instructions in the message window. If the error still remains:

1 Reconnect the external diskette drive/DVD-ROM module to a USB jack.

2 Replace the external diskette drive/CD-ROM module.

3 Replace the system board.

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