Preface

Before using this information and the product it supports, please read the following general information.

  1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
  2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

System Specifications 1

Features 1

System Block Diagram S

Your Acer Notebook tour 4

Right View l

Indicators 11

Easy-Launch Buttons 11

Productivity keys (only for certain models) 11

Touchpad Basics (with fingerprint reader) 12

Touchpad basics (with two-click buttons) 1S

Using the Keyboard 14

Lock Keys and embedded numeric keypad 14

Windows Keys 15

Hot Keys 16

Special Key (only for certain models) 1l

Acer Empowering Technology 1B

Launching Acer Empowering Technology 1B

Empowering Technology password 19

Acer ePower Management

Acer eDataSecurity Management (only for certain models) 21

Acer eRecovery Management 22

Acer eSettings Management 24

Windows Mobility Center 25

Using the System Utilities 26

Acer GridVista (dual-display compatible) 2l

Hardware Specifications and Configurations 29

System Utilities 37

BIOS Setup Utility Sl

Navigating the BIOS Utility SB

Information S9

Security 42

Boot 46

Exit 4l

BIOS Flash Utility 4B

Remove HDD/BIOS Utility 49

Machine Disassembly and Replacement 53

Disassembly Requirements 5S

General Information 54

Pre-disassembly Instructions 54

Disassembly Process 54

External Module Disassembly Process 55

External Modules Disassembly Flowchart 55

Removing the Battery Pack 56

Removing the SD dummy card 5l

Removing the PC and ExpressCard dummy cards 5B

Removing the Lower Cover 59

Removing the DIMM 6Ö

Removing the Hard Disk Drive Module 61

Removing the Expansion Slots Cover 64

Removing the SG Board Module 64

Removing the WLAN Board Module 66

Removing the Modem Board 67

Main Unit Disassembly Process 69

Main Unit Disassembly Flowchart 69

Removing the Middle Cover 70

Removing the Keyboard 71

Removing the Optical Drive Module 72

Removing the Heatsink Fan Module 74

Removing the CPU and VGA Heatsink Module 76

Removing the CPU 76

Removing the VGA Board (Discrete Model only) 77

Removing the LCD Module 78

Separating the Upper Case from the Lower Case 81

Removing the Launch Board 84

Removing the Fingerprint and Touchpad Module 86

Removing the Main Board 90

Removing the Daughter Board Module 94

Removing the Speaker Module 95

LCD Module Disassembly Process 97

LCD Module Disassembly Flowchart 97

Removing the LCD Bezel 98

Removing the LCD Panel with the Brackets 100

Removing the Inverter Board and FPC Cable 101

Removing the Hinges 103

Removing the LCD Brackets 105

Troubleshooting 107

System Check Procedures 108

External Diskette Drive Check 108

External CD-ROM Drive Check 108

Keyboard or Auxiliary Input Device Check 108

Memory check 109

Power System Check 109

Touchpad Check 111

Power-On Self-Test (POST) Error Message 112

Index of Error Messages 113

Phoenix BIOS Beep Codes 116

Index of Symptom-to-FRU Error Message 121

Intermittent Problems 125

Undetermined Problems 126

Jumper and Connector Locations 127

Top and Bottom View 127

Clearing Password Check and BIOS Recovery 128

Clearing Password Check 128

BIOS Recovery by Crisis Disk 129

FRU (Field Replaceable Unit) List 131

TravelMate 5730 Series Exploded Diagram 132

TravelMate 5730 Series 140

Model Definition and Configuration 140

Test Compatible Components 163

Microsoft® Windows® Vista Environment Test 164

Online Support Information 167

Index 169

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