Preface

Laptop Repair Made Easy

Laptop Repair Made Easy

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Before using this information and the product it supports, please read the following general information.

  1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
  2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

System Specifications 1

Features 1

System Block Diagram 4

Your Acer Notebook tour 5

Front View 5

Closed Front View 6

Left View 7

Right View 7

Rear Panel 8

Bottom Panel 8

Indicators 9

Easy-Launch Buttons 10

Touchpad Basics 11

Using the Keyboard 13

Lock Keys and embedded numeric keypad 13

Windows Keys 14

Hot Keys 15

Special Key 16

Acer Empowering Technology 17

Empowering Technology password 17

Acer eNet Management 17

Acer ePower Management 19

Acer ePresentation Management 20

Acer eDataSecurity Management 21

Acer eLock Management 22

Acer eRecovery Management 23

Acer eSettings Management 24

Windows Mobility Center 25

Using the System Utilities 26

NTI Shadow 26

Acer GridVista (dual-display compatible) 26

Launch Manager 28

Norton Internet Security 28

Hardware Specifications and Configurations 29

BIOS Setup Utility 39

System Utilities 39

Navigating the BIOS Utility 40

Information 41

Main 42

Advanced 44

Security 45

Boot 49

Exit 50

BIOS Flash Utility 51

Remove HDD/BIOS Utility 52

Disassembly Requirements 57

Machine Disassembly and Replacement 57

General Information 58

Pre-disassembly Instructions 58

Disassembly Process 58

External Module Disassembly Process 59

External Modules Disassembly Flowchart 59

Removing the Battery Pack 60

Removing the SD dummy card 60

Removing the PC and ExpressCard dummy cards 61

Removing the Lower Cover 62

Removing the DIMM 63

Removing the WLAN Board Modules 64

Removing the Hard Disk Drive Module 65

Removing the Optical Drive Module 66

Main Unit Disassembly Process 69

Main Unit Disassembly Flowchart 69

Removing the Modem Board 70

Removing the Heatsink Fan Module 70

Removing the CPU and VGA Heatsink Module 71

Removing the CPU 73

Removing the VGA board (for Discrete model only) 73

Removing the Middle Cover and the Power Board 74

Removing the Keyboard 76

Removing the LCD Module 78

Separating the Upper Case from the Lower Case 81

Removing the Launch Board 84

Removing theTouch Pad Board Module 85

Removing the main board 88

Removing the Speaker Modules 90

Removing the USB Board 91

LCD Module Disassembly Process 93

LCD Module Disassembly Flowchart 93

Main Screw List 93

Removing the LCD Bezel 94

Removing the LCD module with the Brackets 95

Removing the Inverter Board and FPC Cable 96

Removing the LCD Brackets 97

Removing the Left and Right Hinge 97

Removing the Antennas 98

Removing the Internal Microphone and Web Camera 99

Troubleshooting 101

System Check Procedures 102

External Diskette Drive Check 102

External CD-ROM Drive Check 102

Keyboard or Auxiliary Input Device Check 102

Memory check 103

Power System Check 103

Touchpad Check 105

Power-On Self-Test (POST) Error Message 106

Index of Error Messages 107

Phoenix BIOS Beep Codes 110

Index of Symptom-to-FRU Error Message 115

Intermittent Problems 119

Undetermined Problems 120

Top View 121

Jumper and Connector Locations 121

Bottom View 122

FRU (Field Replaceable Unit) List 125

TravelMate 5720/5320 and Extensa 5620/5220 Exploded Diagram 126

Model Definition and Configuration 138

TravelMate 5720/5320 Series 138

Extensa 5620/5220 Series 160

Test Compatible Components 165

Microsoft® Windows® Vista Environment Test 166

Online Support Information 169

Index 171

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