Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate a non-defective FRU):

Note: Verify that all attached devices are supported by the computer

Note: Verify that the power supply being used at the time of the failure is operating correctly.

  1. Power-off the computer.
  2. Visually check them for damage. If any problems are found, replace the FRU.
  3. Remove or disconnect all of the following devices:
  • Non-Acer devices
  • Devices attached to the port replicator
  • Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM Diskette drive PC Cards
  1. Power-on the computer.
  2. Determine if the problem has changed.
  3. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
  4. If the problem remains, replace each following FRU one at a time. Do not replace a non-defective FRU:

System board

LCD assembly

Chapter 5

Jumper and Connector Information Top View

CNE1 CN2 CN7 CN4 CN5CN3CN6 JK1

I ih

CN13 CN12-

19 CN21 CN20

CN14

-CN18

CN2 CRT Connector

CN3 PS/2 Port

CN4 Parallel Port

CN5 Serial Port

CN6 USB Port

CN7 Port Replicator

CN9 LCD Cover Switch Conn.

CN10 Internal Mic Connector

CN11 LED Board Connector

CN12 LCD Connector

CN13 Power Push Switch

CN14 Golden Finger for Debug Board

CN16 Fan Connector

CN18 VCD/DVD Connector

CN19 HDD Connector

CN20 TouchPad Connector

CN21 Internal Keyboard Connector

U17 PCMCIA Connector

CNE1 TV S-port Connector (Reserved)

CNE2 FIR Connector

BT1 RTC Battery

JK1 AC Adapter Connector

SW1 CPU Speed Switch (Reserved)

SW2 CPU Core Voltage SW (Reserved)

SW3 Internal Keyboard type SW SW4 OEM Logo SW

CN17 FDD Connector

SW3 Settings

SW3

Setting

Switch 3:1

OFF,OFF,OFF: US keyboard OFF,OFF,ON: European keyboard OFF,ON,OFF: Japanese keyboard ON,OFF,OFF: US International keyboard

Switch 4

ON: Bypass password OFF: Check password

SW4 Settings

SW2

Setting

Switch 2:1

OFF, OFF: Acer

Bottom View

DM2 DM1

CN22

CN24 CN23

CN22 Modem Socket

CN23 Charger Connector

CN24 Audio / Battery Connector

DM1 DIMM Socket 1

DM2 DIMM Socket 2

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing and exploded view diagram in global configurations of TravelMate 510. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note WHEN ORDERING FRU PARTS, that should check the most up-to-date information available on your regional web or channel. If, for whatever reason a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number codes to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Important: To scrap or to return defective parts, you should follow the local government ordinance or regulations on how to dispose of them properly or follow the rules set by your regional Acer office on how to return them.

Important: The Recovery CD listed in the FRU table below cannot be sold except the predefined conditions are sustained. Contact your regional offices or the responsible personnel/channel to provide you with further detailed rules.

Note: In the FRU table below, the number in the column named "No." indicates the location shown on Exploded Diagram on page 115 while the "NS" indicates "Not Shown" on it.

FRU List (P/N: 91.45CXX.XXX)

Picture

No.

Part name

Description

Part No.

CD-ROM & FDD

o

NS

CD-ROM & FDD Module

ASSY CD-ROM & FDD Module

6M.45C01.001

•V

47

CD-ROM

CD-ROM TEAC/CD-224E-A93 24X

Part name

Description

Part No.

FDD W/500 BZL MITS/ D353F3X

56.01051.371

FDD Cable

  1. A FPC FDD AN500
  2. 45B07.002

CD-ROM Cable

  1. A FPC CD-ROM AN500
  2. 45C02.001

CD-ROM/ FDD Bracket

ASSY BRKT CD-FDD BRKT AN500

60.45C02.001

Picture

No.

Part name

Description

Part No.

DIMM

NS

DIMM 32MB SDRAM NEC

SO-DIMM 253409-10 32MB (NEC) V.B

72.25349.A0N

SDRAM

M5M4V64S04

BTP-8L

72.54644.B0N

SDRAM

Samsung

DIMM KMM 466S424CT-F0 32M

72.46424.B0E

SDRAM

M5M4V64S40

BTP-8L

72.54644.C0N

SDRAM

MT8LSOT864

HG-662B3

72.08864.C0N

SDRAM

Samsung

SDIMM 64M KMM466S824 C T2F10

72.46824.A0N

SDRAM

KMM466S172 3T2-F10

72.46172.00N

FRU List (P/N: 91.45CXX.XXX)

Picture

No.

Part name

Description

Part No.

HDD

IBM/ DKLA24320 HDD

MODULE TM500

6M.45B05.031

HDD Module 4GB IBM

HDD Module 6GB IBM

IBM/ DKLA24320 HDD

MODULE TM500

ASSY HDD MODULE6GB IBM

  1. 45B05.031
  2. 45C02.001

HDD 4GB IBM

  1. 3G IBM/ DKLA24320
  2. 02834.102

HDD 6GB IBM

HDD 2.5 6480GB IBM/ DADA26480

56.02A04.002

connector

500 HDD TRANSPORT BOARD 2L

55.45B03.001

HDD bracket pack

L/R HDD BRACKET

6M.45B06.001

Keyboard

Keyboard

NSK-84A52

91.78S07.052

FRU List (P/N: 91.45CXX.XXX)

Picture

No.

Part name

Description

Part No.

LCD

mam m

NS

LCD Module 12.1" DSTN (IBM)

ASSY LCD MODULE 12.1"

6M.45C03.001

NS

LM121SS1T53 BLACK

56.0743B.001

\

NS

T62.121.C.00

510

19.21030.461

s.

NS

Microphone assemble

ASSY

MICROPHONE MODULE

6M.45B10.001

NS

LED cable

W.A 10P/10P 120MM LED AN500

50.45B11.001

\

NS

LED board

EXTENSA 700 LED BOARD

55.47A03.001

NS

LCD FPC DSTN

ASSY LCD FPC 12.1

60.47A07.072

li

DSTN 700

Picture

No.

Part name

Description

Part No.

1 ]

NS

LCD panel DSTN

ASSY LCD PNL IBM 12.1" DSTN 700

60.47A08.031

NS

LCD bezel

ASSY LCD BZL 12.1" AN500

60.45B15.011

? *

NS

Hinge Pack

HINGE PACK (IBM)

6K.45C01.011

M

NS

LCD Module 12.1" TFT (HIT)

ASSY LCD MODULE 12.1"

6M.45C03.011

NS

12.1" LCD TFT

LCD 12.1 TFT SANYO/ TM121SV02L 01

56.0745C.001

NS

T62.121.C.00

510

19.21030.461

NS

MICROPHONE MODULE

6M.45B10.001

Picture

No.

Part name

Description

Part No.

V

NS

LED cable

W.A 10P/10P 120MM LED AN500

50.45B11.001

\

NS

LED board

EXTENSA 700 LED BOARD

55.47A03.001

t

NS

LCD FPC TFT

C.A COAX SANYO 12.1TFT 500/ 510

50.45B13.001

Ui

NS

LCD panel DSTN

ASSY LCD PNL (HIT12.1" DSTN)700

60.47A08.031

NS

LCD bezel

ASSY LCD BZL 12.1" AN500

60.45B15.011

NS

Hinge Pack

HINGE PACK (HIT)

6K.45C01.011

Picture

No.

Part name

Description

Part No.

%

NS

MODULE

(13.3)

6M.45C03.021

NS

LCD TFT

TX34D62VC1 CAC 13.3 TFT XGA

56.0747A.001

X

NS

T62.122.C.00

510

19.21030.471

H.

NS

MICROPHONE MODULE

6M.45B10.001

NS

LED cable (13.3")

W.A 10P/10P 120 MM LED AN500

50.45B11.001

\

NS

LED board

EXTENSA 700 LED BOARD

55.47A03.001

Picture

No.

Part name

Description

Part No.

V

NS

LCD FPC TFT

ASSY LCD FPC 13.3TFT 700

60.47A07.093

NS

(HIT13.3"TFT) 700

60.47A08.004

O

NS

BEZEL(13.3")

700

60.47A09.002

r-t

NS

Hinge Pack

HINGE PACK (HIT)

6K.45C01.011

NS

LVDS board (13.3") only

EXTENSA 700 LVDS BOARD

55.47A05.001

Mainboard

Picture

No.

Part name

Description

Part No.

21

Mainboard 510 Celeron 300

TM510 MAIN BOARD CELERON-300

55.45C01.001

Mainboard 510 Celeron 333

TM510 MAIN BOARD CELERON-333

55.45C01.011

Mainboard 510 Dixon 300

TM510 MAIN

BOARD

DIXON-300

55.45C01.021

Mainboard 510 Dixon 333

TM510 MAIN

BOARD

DIXON-333

55.45C01.031

Mainboard 510 Dixon 366

TM510 MAIN

BOARD

DIXON-366

55.45C01.041

Mechanical Parts

>

15

BATTERY PC AN500

42.45B04.001

NS

DIMM cover

CVR DIMM AL 050 AN500

34.45B03.002

NS

Modem Cover

CVR MODEM AL AN500

34.45B04.002

NS

Speaker net pack

L/R SPEAKER NET

6M.45B14.001

Picture

Part name

Description

Part No.

Heat sink Upper

ASSY UP HSINK AN510

60.45C01.001

Hinge Cover Pack

HINGE

COVER PACK

6M.45B08.001

Middle cover (Long)

CVR MIDDLE (1) PC 050 AN500

42.45B01.001

Middle cover (Short)

MIDDLE(2)

42.45B02.002

Modem connector bracket

BRKT RJ-45 SUS AN510

33.45C02.001

Modem connector

  1. A JACK6P/ 3P 80MM AN500
  2. 45B04.001

Picture

No.

Part name

Description

Part No.

%

31

Lower case

ASSY L CASE AN510

60.45C03.001

25

SYNAPTICS/

TM4-220

56.1748A.001

NS

Touchpad/ CD-ROM control board module

TOUCHPAD/ CD-ROM CONTROL BDTM500

6M.45B15.001

>

NS

Touchpad FPC

C.A FPC TOUCH PAD AN500

50.45B05.002

NS

CONTROL

BOARD

55.45B05.001

-d

NS

TOUCHPAD BRACKET

ASSY T-P BRK AN500

60.45B09.005

NS

Power switch cable

W.A CVR SW/ 2P 45MM AN700

50.47A10.001

Picture

No.

Part name

Description

Part No.

-

NS

IR cable

W.A 6/6P IR 35MM AN510

50.43C03.001

27

Upper case module

ASSY UP CASE AN510

60.45C04.001

*

52

Fan Bracket

BRKTFAN SECC AN510

33.45C06.001

«

32

CPU EMI Bracket

ASSY CPU BRKT EMI HAMMER3

33.45C08.001

Power

NS

Adapter

ADT 90-270V ADP-60JB V.A 720

25.10064.031

NS

Adapter

ADT 60W PA-1600-19 720

25.10068.031

NS

Battery Pack

ASSY BTY PACK BTP-2231 510

60.45C07.001

Picture

No.

Part name

Description

Part No.

V

NS

Power core U.S.

CORD SPT-2#18*2C 7A125V1830 MM

27.01618.001

PCB

<

1

T62.120.C.00

V.2A

19.21030.671

20

Modem board AMBIT

MODEM 56K AMBIT/ J07.017.C.00

54.09011.211

23

BTY/Audio board

510 AUDIO BOARD

55.45C02.001

*

50

IR board

510 IR BOARD

55.45C03.001

Others

NS

CR1220

36MAH

23.20004.091

NS

PCMCIA Slot

SKT PCMCIA C-97-25846-001

62.10024.041

*

51

FAN

FAN 30*30*10 UDQFFMH01 H BT2

23.10033.031

Picture

No.

Part name

Description

Part No.

NS

Speaker pack

ASSY SPEAKER PACK TM500

6M.45B13.001

41

Screw

SCRW WCH FLT M2*L4 B-ZN

86.9A322.4R0

38

Screw

SCRW MACH PAN M2*14L NI

86.1A522.140

39

Screw

SCRW MACH PAN M2.5*6L NI

86.1A523.6R0

49

Screw

SCREW MATH WAFER M2*3L NI

86.9A522.3R0

WAFERNYLO M2.5*6L B-ZN

86.9A353.6R0

NS

Screw

SCRW MACH PAN M2*4L C-ZN

86.9A522.4R0

NS

Screw

SCREW M3*5L 700

86.9A524.5R0

NS

Screw

SCREW M2.5X4L (NI)700

86.9A553.4R0

37

Screw

M2.5*13.5L B/ ZN NYLOK 700

86.1A353.135

45

Screw

SCRW PAN BLACK ZN M2.5*L16

86.1A353.160

46

Screw

SCREW MECH PAN M2.5*4L NI

86.1A523.4R0

Miscellaneous Parts

Picture

No.

Part name

Description

Part No.

NS

Lcd screw caps (upper)

CSN RUBBER LCD SNI 350

47.49A02.011

NS

Base grip

FOOT PU BLACK 350P

47.45001.001

NS

LCD screw caps(lower)

MYLAR FOR HINGE PC 390

40.43A01.081

NS

CD-ROM player button

KNOB CD POWER PC 050 AN500

42.45B05.002

NS

LCD latch

LATCH LCD 700

42.47A01.002

NS

KNOB

SWP300

34.47604.001

NS

CD-ROM mylar

MYLAR CD-ROM AN500

40.45B06.001

NS

FDD mylar

MYLAR 2 FDD AN500

40.45B16.002

NS

CD-ROM bracket mylar

MYLAR 1 CD-ROM BRKT AN500

40.45B18.001

NS

CD-ROM & FDD insulant mylar

MYLAR INSULAT SHT CD FDD VEGA

40.45B40.001

Exploded Diagram

G42 461 Mader

Appendix A Model Number and Configurations

Model Number Definitions

Model Number

LCD

CPU

Memory

HDD

CD

Battery

DSTN

HPA

Mobile Pentium II Processor -Celeron-300 MHz

32MB

4.3GB

24x

Li-Ion

510T

12.1" TFT

Mobile Pentium II Processor -Celeron-300 MHz

32MB

4.3GB

24x

Li-Ion

510TE

13.3" TFT

Mobile Pentium II Processor -Celeron-300 MHz

64MB

4.3GB

24x

Li-Ion

510TEV

13.3" TFT

Mobile Pentium II Processor -Celeron-300 MHz

64MB

4.3GB

2X DVD

Li-Ion

511DX

12.1" HPA

Mobile Pentium II Processor -Celeron-333 MHz

32MB

4.3GB

24x

Li-Ion

511T

12.1" TFT

Mobile Pentium II Processor -Celeron-333 MHz

32MB

4.3GB

24x

Li-Ion

510TE

13.3" TFT

Mobile Pentium II Processor -Celeron-333 MHz

64MB

4.3GB

24x

Li-Ion

Model Number

LCD

CPU

Memory

HDD

CD

Battery

510TEV

13.3" TFT

Mobile Pentium II Processor -Celeron-333 MHz

64MB

4.3GB

2X DVD

Li-Ion

Appendix B Test Compatible Components List

This computer's compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested under Windows 95 (OSR2), Windows 98 and Windows NT 4.0 environments. In addition to these tests, the Year 2000 support capability has been verified too.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 510 Compatibility Test Report released by the Acer Mobile System Testing Department.

□ Test Compatible PCMCIA SCSI Card

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

Apaptec

SlimSCSI APA-1460AB

PASS

PASS

PASS

Apaptec

SlimSCSI APA-1480A

PASS

PASS

- - -

NewMedia

BUS Toaster PCMCIA to SCSI

PASS

PASS

PASS

□ Test Compatible PCMCIA CD-ROM

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

IBM

Portable 20x Speed CD-ROM Drive w/ SOUND

(JP)

PASS

PASS

PASS

Panasonic

20x Portable CD-ROM Player

PASS

PASS

PASS

□ Test Compatible PCMCIA ATA

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

EPSON

Flash Packer 6 MB

PASS

PASS

- - -

□ Test Compatible PCMCIA ZV(MM)

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

FujiFilm

Video Capture Card RI7002

PASS

PASS

- - -

□ Test Compatible NETWORK Ethernet LAN Adapter

LAN

Win 98

Win 95 (OSR2)

Win NT

OEM Ethernet/10baseT/1 QQbaseT

3Com

EtherLink III

PASS

PASS

PASS

3Com

10/100 16 bits Fast EtherLink

PASS

PASS

PASS

TDK

Ethernet PC card Lan Adapte

PASS

PASS

PASS

Xircom

Credit card Ethernet Apapter

PASS

PASS

PASS

Xircom

CreditCard Apapter IIps

PASS

PASS

PASS

TokenRing

3Com

TokenLink III16/4

PASS

PASS

PASS

IBM Ethernet/10baseT/1 QQbaseT

IBM

EtherJet PC card

PASS

PASS

PASS

TokenRing

IBM

Token-ring 16/4 Adapter II

PASS

PASS

PASS

IBM

Turbo 16/4 TokenRing PC card

PASS

PASS

PASS

□ Test Compatible NETWORK CardBus Card

CardBus

Win 98

Win 95 (OSR2)

Win NT

OEM

3Com

Fast EtherLink XL cardbus

PASS

PASS

PASS

Intel

EtherExpress PRO/100 Mobile Adapter

PASS

PASS

PASS

Toshiba

CardBus LAN Card 100Base-TX

PASS

---

PASS

Xircom

CardBus Ethernet 10/100

PASS

PASS

PASS

□ Test Compatible NETWORK Ethernet+Modem COMBO Card

MultiFunction card

Win 98

Win 95 (OSR2)

Win NT

3Com

Ethernet III LAN+33.6 Modem Global PC Card Combo

PASS

PASS

PASS

3Com

10/100 Fast EtherLink Lan + 56K

PASS

PASS

PASS

Dlink

Winconnect 33.6 Lan/Fax modem Combo

PASS

PASS

PASS

Megahertz

PC Card 33.6 Ethenet-Modem with XJACK

PASS

PASS

PASS

Ethernet+Modem 33.6

PASS

PASS

PASS

□ Test Compatible NETWORK OTHER Card

Other

Win 98

Win 95 (OSR2)

Win NT

Adapter

Xircom

Pocket Ethernet III

PASS

PASS

PASS

□ Test Compatible MODEM Card

Modem Card (up to 28.8 K)

Win 98

Win 95 (OSR2)

Win NT

LASAT

Credit 288 DK, 144/288 FAX-Modem

PASS

PASS

PASS

TDK

V34 28.8/14.4 Data/Fax PCMCIA

PASS

PASS

PASS

USR

Sportster 28.8 PC card Fax/Modem

PASS

PASS

PASS

Xircom

PCMCIA Fax/ Modem28.8m

PASS

PASS

PASS

Modem Card (up to 33.6 K)

Win 98

Win 95 (OSR2)

Win NT

DLink

Winconnect 33.6 Fax modem

PASS

PASS

PASS

Hayes

Optima 336 V34+Fax for PCMCIA W/EZjack

PASS

PASS

PASS

IBM

PCMCIA Data/Fax Modem International 33.6/14.4

PASS

PASS

PASS

Modem Card (up to 56 K)

Win 98

Win 95 (OSR2)

Win NT

Pretec

Modem 56K

PASS

PASS

PASS

TDK

K56Kflex Data/Fax Modem

PASS

PASS

PASS

USR

Megahertz 56K modem

PASS

PASS

PASS

IBM

56K Double Jack Modem

PASS

PASS

PASS

ISDN

Win 98

Win 95 (OSR2)

Win NT

IBM

ISDN Internet PC card

PASS

PASS

- - -

□ Test Compatible HDD

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

Hitachi

DK238A-43

PASS

PASS

PASS

Hitachi

DK239A-65

PASS

PASS

PASS

IBM

DKLA-24320

PASS

PASS

PASS

IBM

DADA-26480

PASS

PASS

PASS

□ Test Compatible Keyboard

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

IO-KBD

IBM

104key Keyboard Black

PASS

PASS

PASS

Acer

101 keyborad

PASS

PASS

PASS

Microsoft

Natural Keyboard

PASS

PASS

PASS

□ Test Compatible Mouse

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

IO-Mouse

IBM

PS/2 Mini Mouse II

PASS

PASS

PASS

Logitech

PS Style mouse

PASS

PASS

PASS

Microsoft

Serial Mouse

PASS

PASS

PASS

Microsoft

IntelliMouse USB

PASS

PASS

PASS

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

IO-Parallel (Printer

IBM

Network Printer 17

PASS

PASS

PASS

HP

DeskJet 890C

PASS

PASS

PASS

HP

LaserJet 5MP

PASS

PASS

PASS

HP

LaserJet 6MP

PASS

PASS

PASS

Test Compatible Monitor

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

IO-Display

IBM

G42

PASS

PASS

PASS

IBM

G72

PASS

PASS

PASS

IBM

P70

PASS

PASS

PASS

IBM

9514-B04 TFT monitor

PASS

PASS

PASS

Acer

AcerView 76i

PASS

PASS

PASS

Acer

AcerView 98i

PASS

PASS

PASS

Compaq

Color monitor V70

PASS

PASS

PASS

NEC

20" color Monitor

PASS

PASS

PASS

□ Test Compatible Projector

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

IO-Projector

Mitsubishi

LVP-X100A

PASS

PASS

PASS

□ Test Compatible Adapter

Vender

Adapter Name

Win 98

Win 95 (OSR2)

Win NT

IO-Adapter

HP

Colorado Parallel Tape Back-up

PASS

PASS

Online Support Information

This appendix describes online technical support services available to help you repair your Acer systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices, Regional Offices and Regional Groups may access our website. However, some information sources will require a user I.D. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's website offers you convenient and valuable support resources whenever you need them.

You can find information on all of Acer's Notebook, Desktop and Server models including:

  • Service guides for all models
  • User's manuals
  • Training materials
  • BIOS updates
  • Software utilities

Also contained on this website is

  • Detailed information on Acer's International Traveler's Warranty (ITW)
  • An overview of all the support services we offer, accompanied by a list of telephone, fax and e-mail contacts for all of your technical queries.

Here is the Acer headquarters' Customer Service Division Internet address for your support information:

http://csd.acer.com.tw

If you have any suggestions or comments, please do not hesitate to communicate these to [email protected], or fax to (886) 2 86911799.

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