Index of SymptomtoFRU Error Message

LCD-Related Symptoms

Symptom / Error

Action in Sequence

LCD backlight doesn't work LCD is too dark

LCD brightness cannot be adjusted LCD contrast cannot be adjusted

Enter BIOS Utility to execute "Load Setup Defaults" on Exit screen, then reboot system. Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work). LCD cable LCD inverter LCD

Main board

Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed

Reconnect the LCD connector LCD cable LCD inverter LCD

Main board

LCD has extra horizontal or vertical lines displayed.

LCD inverter LCD cable LCD

Main board

Indicator-Related Symptoms

Symptom / Error

Action in Sequence

Indicator incorrectly remains off or on, but system runs correctly

Reconnect the inverter board Inverter board Main board

Power-Related Symptoms

Symptom / Error

Action in Sequence

Power shuts down during operation

Power source (battery pack and power adapter). See "Power System Check" on page 79. Battery pack Power adapter

Hard drive & battery connection board Main board

The system doesn't power-on.

Power source (battery pack and power adapter). See "Power System Check" on page 79". Battery pack Power adapter

Hard drive & battery connection board Main board

The system doesn't power-off.

Power source (battery pack and power adapter). See "Power System Check" on page 79.

Hold and press the power switch for more than 4 seconds. Main board

Battery can't be charged

See "Check the Power Adapter" on page 80. Battery pack Main board

PCMCIA-Related Symptoms

Symptom / Error

Action in Sequence

System cannot detect the PC Card (PCMCIA)

See "System Diagnostic Diskette" on page 52. Please run Sycard 32 Bit test.

PCMCIA slot assembly Main board

PCMCIA slot pin is damaged.

PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error

Action in Sequence

Memory count (size) appears different from actual size.

DIMM Main board

Speaker-Related Symptoms

Symptom / Error

Action in Sequence

In Windows, multimedia programs, no sound comes from the computer.

See "Sound Check" on page 82 Audio driver Speaker Main board

Internal speakers make noise or emit no sound.

See "Sound Check" on page 82

Speaker

Main board

Power Management-Related Symptoms

Symptom / Error

Action in Sequence

The system will not enter hibernation

Keyboard (if control is from the keyboard) Hard disk drive Main board

The system doesn't enter hibernation mode and four short beeps every minute.

Press Fn+F4 and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board Hard disk drive Main board

The system doesn't enter standby mode after closing the LCD

LCD cover switch Main board

The system doesn't resume from hibernation mode.

Hard disk connection board Hard disk drive Main board

The system doesn't resume from standby mode after opening the LCD.

LCD cover switch Main board

Battery fuel gauge in Windows doesn't go higher than 90%.

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

Main board

System hangs intermittently.

Reconnect hard disk drives. Hard disk drive connector Main board

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

System configuration does not match the installed devices.

Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

External display does not work correctly.

See "System Diagnostic Diskette" on page 52

See if there is an error beep. If there is an erro beep, then change main board.

Power off. Then check if RAM CPU BIOS are well-connected.

Press Fn+F5 three times slowly

LCD FPC

LCD inverter

LCD

USB does not work correctly

USB device cable is firmly connected into the USB ports. Test one USB port each time.

USB socket is firmly secured to the main board. Main board

Print problems.

Ensure the "Parallel Port" in the "System Devices" of BIOS Setup

Utility is set to Enabled.

Onboard Devices Configuration

Run parallel port test

Printer driver

Printer cable

Printer

Main board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.

Keyboard

Main board

Touchpad does not work.

Reconnect touch pad cable. Modem port is secured to the main board

Touch pad FPC Audio/Touch pad board Main board

Modem-Related Symptoms

Symptom / Error

Action in Sequence

Internal modem does not work correctly.

Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer.

Modem phone port is secured to the main board.

modem combo board

Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 90.

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

  1. Run the diagnostic test for several times to isolate the problem.
  2. If no error is detected, do not replace any FRU.
  3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

If an error is detected by the main battery test, see "Check the Power Adapter" on page 80

If an error is detected by the display test, see "Index of Symptom-to-FRU Error Message" on page 86 .

If an error is detected by the floppy disk drive test, see "External Diskette Drive Check" on page 78.

If an error is detected by the keyboard test, see "Keyboard or Auxiliary Input Device Check" on page 79.

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See "Power System Check" on page 71):

  1. Power-off the computer.
  2. Visually check them for damage. If any problems are found, replace the FRU.
  3. Remove or disconnect all of the following devices:
  • Non-Acer devices
  • Printer, mouse, and other external devices
  • Battery pack
  • Hard disk drive

□ DIMM

  • CD-ROM/Diskette drive Module
  • PC Cards
  1. Power-on the computer.
  2. Determine if the problem has changed.
  3. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
  4. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
  • Main board
  • LCD assembly

Code

Beeps

POST Routine Description

02h

Verify Real Mode

03h

Disable Non-Maskable Interrupt (NMI)

04h

Get CPU type

06h

Initialize system hardware

08h

Initialize chipset with initial POST values

09h

Set IN POST flag

0Ah

Initialize CPU registers

0Bh

Enable CPU cache

0Ch

Initialize caches to initial POST values

0Eh

Initialize I/O component

0Fh

Initialize the local bus IDE

10h

Initialize Power Management

11 h

Load alternate registers with initial POST values

12h

Restore CPU control word during warm boot

13h

Initialize PCI Bus Mastering devices

14h

Initialize keyboard controller

16h

1-2-2-3

BIOS ROM checksum

17h

Initialize cache before memory autosize

18h

8254 timer initialization

1Ah

8237 DMA controller initialization

1Ch

Reset Programmable Interrupt Controller

20h

1-3-1-1

Test DRAM refresh

22h

1-3-1-3

Test 8742 Keyboard Controller

24h

Set ES segment register to 4 GB

26h

Enable A20 line

28h

Autosize DRAM

29h

Initialize POST Memory Manager

2Ah

Clear 215 KB base RAM

2Ch

1-3-4-1

RAM failure on address line xxxx

2Eh

1-3-4-3

RAM failure on data bits xxxx of low byte of memory bus

2Fh

Enable cache before system BIOS shadow

30h

1-4-1-1

RAM failure on data bits xxxx of high byte of memory bus

32h

Test CPU bus-clock frequency

33h

Initialize Phoenix Dispatch Manager

36h

Warm start shut down

38h

Shadow system BIOS ROM

3Ah

Autosize cache

3Ch

Advanced configuration of chipset registers

3Dh

Load alternate registers with CMOS values

42h

Initialize interrupt vectors

45h

POST device initialization

46h

2-1-2-3

Check ROM copyright notice

Code

Beeps

POST Routine Description

48h

Check video configuration against CMOS

49h

Initialize PCI bus and devices

4Ah

Initialize all video adapters in system

4Bh

QuietBoot start (optional)

4Ch

Shadow video BIOS ROM

4Eh

Display BIOS copyright notice

50h

Display CPU type and speed

51h

Initialize EISA board

52h

Test keyboard

54h

Set key click if enabled

58h

2-2-3-1

Test for unexpected interrupts

59h

Initialize POST display service

5Ah

Display prompt "Press F2 to enter SETUP"

5Bh

Disable CPU cache

5Ch

Test RAM between 512 and 640 KB

60h

Test extended memory

62h

Test extended memory address lines

64h

Jump to User Patch1

66h

Configure advanced cache registers

67h

Initialize Multi Processor APIC

68h

Enable external and CPU caches

69h

Setup System Management Mode (SMM) area

6Ah

Display external L2 cache size

6Bh

Load custom defaults (optional)

6Ch

Display shadow-area message

6Eh

Display possible high address for UMB recovery

70h

Display error messages

72h

Check for configuration errors

76h

Check for keyboard errors

7Ch

Set up hardware interrupt vectors

7Eh

Initialize coprocessor if present

80h

Disable onboard Super I/O ports and IRQs

81h

Late POST device initialization

82h

Detect and install external RS232 ports

83h

Configure non-MCD IDE controllers

84h

Detect and install external parallel ports

85h

Initialize PC-compatible PnP ISA devices

86h

Re-initialize onboard I/O ports

87h

Configure Motherboard Configurable Devices (optional)

88h

Initialize BIOS Area

89h

Enable Non-Maskable Interrupts (NMIs)

8Ah

Initialize Extended BIOS Data Area

8Bh

Test and initialize PS/2 mouse

8Ch

Initialize floppy controller

Code

Beeps

POST Routine Description

8Fh

Determine number of ATA drives (optional)

90h

Initialize hard-disk controllers

91h

Initialize local-bus hard-disk controllers

92h

Jump to UserPatch2

93h

Build MPTABLE for multi-processor boards

95h

Install CD ROM for boot

96h

Clear huge ES segment register

97h

Fixup Multi Processor table

98h

1-2

Search for option ROMs. One long, two short beeps on checksum failure.

99h

Check for SMART drive (optional)

9Ah

Shadow option ROMs

9Ch

Set up Power Management

9Dh

Initialize security engine (optional)

9Eh

Enable hardware interrupts

9Fh

Determine number of ATA and SCSI drives

A0h

Set time of day

A2h

Check key lock

A4h

Initialize Typematic rate

A8h

Erase F2 prompt

AAh

Scan for F2 key stroke

ACh

Enter SETUP

AEh

Clear Boot flag

B0h

Check for errors

B2h

POST done- prepare to boot operating system

B4h

1

One short beep before boot

B5h

Terminate QuietBoot (optional)

B6h

Check password (optional)

B9h

Prepare Boot

BAh

Initialize DMI parameters

BBh

Initialize PnP Option ROMs

BCh

Clear parity checkers

BDh

Display MultiBoot menu

BEh

Clear screen (optional)

BFh

Check virus and backup reminders

C0h

Try to boot with INT 19

C1h

Initialize POST Error Manager (PEM)

C2h

Initialize error logging

C3h

Initialize error display function

C4h

Initialize system error handler

C5h

PnPnd dual CMOS (optional)

C6h

Initialize notebook docking (optional)

C7h

Initialize notebook docking late

C8h

Force check (optional)

C9h

Extended checksum (optional)

D2h

Unknown interrupt

Code

Beeps

For Boot Block in Flash ROM

E0h

Initialize the chipset

E1h

Initialize the bridge

E2h

Initialize the CPU

E3h

Initialize the system timer

E4h

Initialize system I/O

E5h

Check force recovery boot

E6h

Checksum BIOS ROM

E7h

Go to BIOS

E8h

Set Huge Segment

E9h

Initialize Multi Processor

EAh

Initialize OEM special code

EBh

Initialize PIC and DMA

ECh

Initialize Memory type

EDh

Initialize Memory size

EEh

Shadow Boot Block

EFh

System memory test

F0h

Initialize interrupt vectors

F1h

Initialize Run Time Clock

F2h

Initialize video

F3h

Initialize System Management Mode

F4h

1

Output one beep before boot

F5h

Boot to Mini DOS

F6h

Clear Huge Segment

F7h

Boot to Full DOS

Index of flashing BIOS Error Message using PHLASH.EXE.

Error Message

Action in Sequence

BIOS backup not supported in PLATFORM.BIN

Current Platform.bin does not support BIOS backup. Please contact your vendor for latest platform.bin or remove BIOS backup

File Open/Read/Close failed on PLATFORM.BIN

Make sure that PLATFOR.BIN files is present and not damaged. Also check if there is enough space for rewriting.

Unsupported PLATFORM.BIN file version

Make sure the platform.bin is the correct version.

Device table in PLATFORM.BIN has unsupported flash type

Current Flash ROM part is not supported in this platform.bin

Part ID not found in table of supported parts

Current Flash ROM part is not supported in this platform.bin

Open/Read failed on BIOS ROM image file

Make sure the BIOS ROM image is present, and not damaged.

Copy BIOS ROM again.

File Close failed on BIOS.ROM

Make sure the BIOS ROM image is present, and not damaged.

Copy BIOS ROM again.

Cannot flash when Memory Managers (e.g. EMM386) are present

Please boot to pure DOS without EMM386 is present in order to flash BIOS.

Attempt to read flash memory ID failed

System cannot read its Flash Part ID, please try again. If problem appears after second try, please contact your vendor.

File does not contain the same BIOS part number

Make sure the BIOS ROM is for your platform.

Write/Erase to flash memory failed

During Flashing Process, writing and erasing memory failed. Make sure the ROM part that you flash is not damaged.

New DMI string is too large

Please add/mode=3 parameter after phlash.exe to flash DMI data structures.

Could not find BCPDMI block in BISO ROM file image

Remove d/mode=3 parameter after phlash.exe because there is no DMI structure present in your BIOS images.

Cannot flash when Memory Managers (e.g. HIMEM) are present

Please boot to a pure DOS without HIMEM.sys installed before you flash BIOS.

BIOS ROM file may be corrupt (checksum not zero)

Make sure the BIOS ROM is not damaged.

BIOS ROM file size does not match flash part size

Make sure the BIO ROM is not damaged and its size is the same as Flash part size.

RTC does not present or does not function- can't flash

RTC is probably damaged. Check RTC battery and RTC time.

Jumper and Connector Locations

Chapter 5

Top View

23-JP1

Speaker L connector

39-JP33

Inverter connector

20-JP3

VGA board to B connector

19-JP2

VGA board to B connector

24-JP4

Speaker R connector

22-JP6

SD card connector

21-JP5

JP32,

JP39

USB port connector

25-JP10

Audio out jack

26-JP9

Audio in jack

30-SW2

BT switch

36-JP11

MDC connector

34-JP7 Touchpad switch PCB

34-JP7 Touchpad switch PCB

SW1 Settings (Lid switch)

Setting

Function 1

NONE

Function 2

STAND BY

Function 3

SW2

Setting

POWER BUTTON

ON:SYSTEM ON OFF: SYSTEM OFF

15-JP37

Docking connector

13-JP14

VGA port connector

9-JP21

PCMCIA connector

14-JP15

Printer port connector

1-U41

CPU socket

12-JP13

S video port

16-JP22

Main fan connector

17-PCN1

DC jack

4-PCN4

Battery connector

2-JP25

DDR connector

3-JP28

DDR connector

37-JP23

2nd fan connector

35-JP26

Battery connector

5-JP29

Module

6-JP24

Mini PCI connector

7-JP31

HDD connector

31

FIR

41

Wireless LED

33

Battery LED

27-JP34

RJ11

8-JP30

1394 connector

18-SW3

ME off

32-JP40

Memory stick connector

10-JP18

RJ45

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Responses

  • demi
    Can not load ROM image from BIN file. Maybe BIN file size not match?
    8 years ago

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