System Diagnostic Diskette

This diagnostic diskette is for the Acer TravelMate 330 notebook machine. It 2. Audio Resource and Speaker Out Test Note The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test. 5. USB Register and Connect Disconnect Test Note The USB setting in BIOS Setup must be set to enable and a USB device is required when executing USB Connection Disconnection Test, or this test fails. To use this diskette, first boot from this diskette, then a Microsoft Windows...

Error Messages List

Load Default Settings in BIOS Setup Utility. Hard disk drive System board See Keyboard or Auxiliary Input Device Check on page 45 . See Keyboard or Auxiliary Input Device Check on page 45. See Keyboard or Auxiliary Input Device Check on page 45. Monitor type does not match CMOS - Run Setup Run Load Default Settings in BIOS Setup Utility. System battery is dead -Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time,...

System Security

The System Security sub-menu allows you to safeguard your computer and data with passwords and other security measures. ---------------------------- N0ne --------------------------- N0ne --------------------------- None --------------------------- Disabled The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. When set, this password protects the computer and this BIOS Utility from unauthorized entry. See the following...

Preface

Before using this information and the product it supports, please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be...

Diagnostic Program Error Code and Messages

System board Reset Keyboard Keyboard System board Reload BIOS default setting Hard disk System board Reset CD-ROM cable CD-ROM drive System board Reset Keyboard Keyboard System board This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed...

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order screw M2.0*9 86.9A522.6R0*2 screw M2.0*6 screw M2.5*6 86.9A322.4R0*1 screw M2.0*4 screw M2.5*6 86.9A322.4R0*1 screw M2.0*4

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. See Running PQA Diagnostics Program. on page 60 for details. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not...

Startup Configuration

The Startup Configuration sub-menu contains parameter values that define how your computer behaves on system startup. --------------------------- Enabled Boot Drive Sequence 1st------------------------ ---------------------------- Floppy Disk ---------------------------- Hard Disk The following table describes the parameters in this sub-menu. Settings in boldface are the default and suggested parameter settings. Sets the display on boot-up. When set to Auto, the computer automatically...

Hardware Configuration and Specification

00100000-top limited 04301000-04301 FFF 04302000-04302FFF 0430000-04300FFF F Extended DIMM memory PCMCIA controller slot 1 PCMCIA controller slot 2 USB controller Keyboard controller 8742 chip select Intel Pentium II Dixon 300 333 366 MHz processor with 256KB L2 on-die Cache Pentium II 300 333 MHz with core voltage 1.60V Pentium II 366 with core voltage 1.70V Pentium II 300 333 with I O voltage 1.60V Pentium II 366 with I O voltage 1.70V ACPI 1.0a, APM 1.2, PCCard 95, SM BIOS 2.1, ECP IEEE...

Set LCD Panel ID

There is an EEPROM in the inverter which stores its supported LCD type ID code. If you replace an LCD with one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated. Follow the steps below to see the LCD Panel ID 1. Follow the instruction on screen to read current or to set new LCD Panel ID code. Note When you set a new LCD Panel ID and the new LCD is not yet enabled to function , so connect an external CRT to see the program execution process....

Table of Contents Chapter System Introductions

Basic Special Keys 13 Keyboard Ergonomics 18 Touchpad Basics 19 I O Left Ports 21 Rear Ports 22 Right Ports 23 Hardware Configuration and Specification 24 Power Power Management Modes 38 Advanced Power Management 41 Advanced Configuration and Power Interface 41 BIOS Setup Utility 43 System Information 44 Basic System Settings 46 Startup Configuration 47 Onboard Devices Configuration 49 System Security 50 Power Management 52 Load Default Settings 54 AFlash Executing AFlash 55 Quick Way to...

System Utility Diskette

This utility diskette is for the Acer TravelMate 330 notebook machine. It provides the following functions 2. Set thermal sensor threshold 3. Verify thermal sensor threshold by testing fan function To use this diskette, first boot from this diskette, then a Microsoft Windows 98 Startup Menu prompt you to choose the testing item. Follow the instructions on screen to proceed. Important If this diskette is not bootable, do the following actions before you use it

Touchpad

The built-in touchpad is a PS 2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm rest provides optimum comfort and support. Note When using an external mouse, you can press Fn-F7 to disable the internal touchpad. If you want to use an external PS 2 mouse, first enable the touchpad, connect the external PS 2 mouse, then disable the touchpad if necessary. Move...

Removing the Pcmcia Slot

Remove the screw of the PCMCIA slot. 2. Remove the PCMCIA slot from the system board. Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only Acer products. NonAcer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the...

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS Basic Input Output System . Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when a problem arises. To activate the BIOS Utility, press F2 during POST while the TravelMate logo is being displayed . System Information Basic System...

Undetermined Problems

Socket Cn3 Acer 4520

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU do not isolate non-defective FRU . Note Verify that all attached devices are supported by the computer. Note Verify that the power supply being used at the time of the failure is operating correctly. See Power System Check on page 88 2. Visually check them...

Lock Keys

The keyboard has three lock keys which you can toggle on and off. When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator complete with the arithmetic operators , -, , and . Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down...

Hard Disk Standby Mode

The hard disk enters standby mode when there are no disk read write operations within the period of time specified by the Turn Off Hard Disk value. In this state, the power supplied to the hard disk is reduced to a minimum. The hard disk returns to normal once the computer accesses it. The computer consumes very low power in Standby mode. Data remains intact in the system memory until the battery is drained. There are six ways to enter Standby mode Pressing the Standby hot key Fn-F3 If the...

Executing AFlash

Follow these steps to execute AFlash 1. Copy the MSG.DAT and AFLASH.EXE files from the system utilities diskette into the subdirectory of your choice. 2. From that subdirectory, type aflash Enter 3. A help message appears. Press any key to continue. 4. The main menu appears. Use the or 0 key to highlight the options. Press Enter to select. 5. If you want to save a copy of the current BIOS into a file, select Save BIOS to Disk File. 6. Select Load BIOS File to load the BIOS file into memory. 7....

Easy Link Combo Drive

Acer Travelmate Rom

The EasyLink Combo Drive is a two-in-one floppy CD-ROM or floppy DVD-ROM combo drive that connects externally to the computer. The floppy drive reads and writes standard 3.5-inch diskettes. The CD-ROM or DVD-ROM drive provides the latest in multimedia in a mobile world. Note When you connect the EasyLink Combo Drive into the connector please insure the connection is correct and complete. PS 2-compatible device e.g., PS 2 keyboard mouse keypad Infrared device e.g., infrared printer, IR-aware...

External Cdrom Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device 1. Boot from the diagnostics diskette and start the PQA program refer to Running PQA Diagnostics Program. 2. Go to the diagnostic CD-ROM in the test items. 4. Follow the instructions in the message window. If an error occurs, reconnect the...

Bottom View

This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 330. Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization . Please note WHEN ORDERING FRU PARTS, that should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office...