Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its...

Removing the Extended Memory

See Removing the Battery Pack on page 49 To remove the Extended memory from the machine, first remove the screw from the memory cover. 3. Push the memory cover leftward to lift the cover off, then remove the memory cover. 4. Push out the latches on both sides of the socket and pull the memory module out from the socket.

Disassembling the Floppy Disk Drive Module

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. See Removing the Keyboard on page 57 5. See Removing the Cable Cover on page 57 6. See Removing the LCD Module on page 58 7. See Removing the CPU Heat Sink Plate on page 67 8. See Removing the Upper Case on page 69 9. See Removing the Floppy Disk Drive Module on page 70 10. Remove the two screws from the floppy disk drive bracket and remove the bracket from the...

Navigating the BIOS Utility

There are six menu options System Information, Basic System Settings, Startup Configuration, Onboard Device Configuration, System Security and Loading Default Settings. To enter a menu, highlight the item using the W Y keys, then press EE . Within a menu, navigate through the BIOS Utility by following these instructions Press the W Y keys to move between the parameters. Press the Z X keys to change the value of a parameter. Press the key while you are in any of the menu options to return to the...

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. SCR. HEX NUT W WASHER& NYLOK 4 (Silver) CPU Heat Sink SPECIAL SCREW (Sky blue)

Front Panel

Also called LCD (Liquid Crystal Display), displays computer output. Touch-sensitive pointing device which functions like a computer mouse. LED (light-emitting diodes) that turn on and off when the floppy is active. Internal diskette drive, accepts 3.5-inch floppy diskettes Push this button to eject the floppy disk Click button (left, center and right) The left and right buttons function like the left and right mouse buttons, the center button serves as a scroll up down button. Comfortable...

System Utility Diskette

This utility diskette is for the TravelMate 220 260 series notebook machine. You can find the utility in Service CD kit. It provides the following functions To use this diskette, first boot from this diskette, then a Microsoft Windows ME Startup Menu prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.

Removing the Launch Board

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. Disconnect the launch board cable from the launch board. 5. Remove the two screws from the launch board then remove the launch board from the middle cover.

Bottom Panel

Protects your hard disk against shocks. Insert a business card or similar-sized identification card to personalize your computer. Unlatches the AcerMedia drive for removal or swapping. Unlatches the battery to remove the battery pack. Houses the computer's hard disk (secured by a screw).

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected,...

Rear Panel

Connects to any PS 2-compatible devices (e.g., PS 2 keyboard mouse keypad) Connects to a serial device (e.g., serial mouse) Connects to a parallel device (e.g., parallel printer) Connects to any Universal Serial Bus devices(e.g., USB mouse, USB camera). Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution Connects to an Ethernet 10 100-based network

Removing the Microphone Cable

Removing the Battery Pack on page 49 Removing the Hinge Caps on page 56 Removing the Middle Cover on page 56 Removing the Keyboard on page 57 Removing the Cable Cover on page 57 Removing the LCD Module on page 58 Removing the 14.1 TFT LCD Bezel on page 59 Removing the 13.3 TFT LCD Bezel on page 60 Removing the 14.1 TFT LCD on page 63 Removing the 13.3 TFT LCD on page 64 11. Remove the ESD tape and then the microphone cable from the LCD panel.

Left Panel

Kensington-compatible key-based computer security lock. Connects to one Type II or one Type III 16-bit PC card or 32-bit CardBus PC Card. Connects to audio line-out devices (e.g., speakers, headphones) Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Accepts a mono stereo condenser microphone. Controls the volume of the speakers. Accepts the video capture kit option on the left side of the computer.

Removing the IO Port Bracket

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. See Removing the Keyboard on page 57 5. See Removing the Cable Cover on page 57 6. See Removing the LCD Module on page 58 7. See Removing the CPU Heat Sink Plate on page 67 8. See Removing the RTC Battery on page 67 9. See Removing the Upper Case on page 69 10. See Removing the Charger Plate on page 72 11. See Removing the CPU Heat Sink on page 72 12. See Removing...

Index of PQA Diagnostic Error Code Message

System board Reset Keyboard Keyboard System board Reload BIOS default setting Hard disk System board Reset CD-ROM cable CD-ROM drive System board Reset Keyboard Keyboard System board SW1-6 ON, Disable SW1-6 OFF, Enable SW1-7 OFF, Enable SW1-7 On, Disable

Index of Error Messages

Equipment Configuration Error Causes 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error 3. IDE Secondary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error Memory Error at xxxx xxxx xxxxh R xxxxh, W xxxxh Incorrect password specified, system disabled. Text mode only In this situation BIOS will issue 4 short beeps then shut down system, no message will show. In this situation BIOS will issue 3 long beeps then shut down system....

Removing the Modem Boar

Acer Travelmate 220 260 Drivers

See Removing the Battery Pack on page 49 2. To remove the modem board, first remove the screw from the modem cover. 3. Remove the modem cover from the machine. 4. Remove two screws from the modem board as shown, then remove the modem board from the main unit carefully by using a plastic bladed screw driver.

Indicators

Acer Travelmate 220

The computer has six easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode. Lights when the floppy drive, hard disk or AcerMedia drive is active. Lights when the battery is being charged. Lights when Numeric Lock is activated.

Multi Boot Menu

Users can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without entering BIOS SETUP utility. Floppy Disk CD-ROM Hard Disk Realtek PXE2.0 Boot Agent Move highlight bar, Esc Exit, F2 Enter SETUP NOTE If users disable the multi boot selection menu in BIOS SETUP utility, the message Press F12 to enter the multi boot selection menu will not appear during POST. NOTE If users disable the Boot from LAN option in BIOS SETUP utility, then the...

Onboard Device Configuration

The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Onboard Device Configuration screen assigns resources to basic computer communication hardware. i Move highlight bar, lt -- gt Change setting, F1 Help The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Enables or disables the serial port. The serial port is a...

Removing the Audio Board

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. See Removing the Keyboard on page 57 5. See Removing the Cable Cover on page 57 6. See Removing the LCD Module on page 58 7. See Removing the CPU Heat Sink Plate on page 67 8. See Removing the RTC Battery on page 67 9. See Removing the Upper Case on page 69 10. Remove the screw from the audio board and then detach the audio board.

Hot Keys

Launchmanager Application

The computer employs hot keys or key combinations to access most of the computer's controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Displays a list of the hotkeys and their functions. Accesses the notebook configuration utility. Switches between the power management scheme used by the computer function available if supported by operating system . Switches...

Disassembling the Cdrom Drive Module

See Removing the Battery Pack on page 49 2. To disassemble the CD-ROM drive module, first remove four screws as shown. 3. Remove the CD-ROM drive module from the CD-ROM drive chassis. 4. Remove the two screws from the CD-ROM board then remove the CDROM board from the drive.

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you...

Special keys Lock keys

The keyboard has three lock keys which you can toggle on and off. When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator complete with the arithmetic operators , -, , and . Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down...

Removing the Tft Lcd Brackets

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. See Removing the Keyboard on page 57 5. See Removing the Cable Cover on page 57 6. See Removing the LCD Module on page 58 7. See Removing the 13.3 TFT LCD Bezel on page 60 8. Remove two screws on each side to remove the LCD brackets.

External Cdrom Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device 1. Boot from the diagnostics diskette and start the PQA program refer to System Diagnostic Diskette on page 39. 2. Go to the diagnostic CD-ROM in the test items. 4. Follow the instructions in the message window. If an error occurs, reconnect...

Removing the Keyboard

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. To remove the keyboard, first pull out and upward to expose the keyboard. 5. Disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main board.

Removing the CPU

'Removing the Battery Pack on page 49 'Removing the Hinge Caps on page 56 'Removing the Middle Cover on page 56 'Removing the Keyboard on page 57 'Removing the Cable Cover on page 57 'Removing the LCD Module on page 58 'Removing the CPU Heat Sink Plate on page 67 'Removing the RTC Battery on page 67 'Removing the Upper Case on page 69 'Removing the CPU Heat Sink on page 72 To remove the fan, first disconnect the fan cable from the main board 12. Remove the screw from the fan, then remove the...

FRU Field Replaceable Unit List

This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 220 260. Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization . Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your...

Disassembling the Hard Disk Drive Module

Acer Travelmate 7520 Hard Disk

See Removing the Battery Pack on page 49 2. See Removing the Hard Disk Drive Module on page 52 3. To disassemble the hard disk drive module, first remove the two screws from the hard disk drive bracket. 4. Remove the gasket from the hard disk drive module. Bend both sides of the hard disk drive then remove the hard disk drive from the hard disk drive bracket.

Startup Configuration

The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. Boot Display ---------------------------- Screen Expansion --------------------- Hotkey Beep ---------------------------- Fast Boot -------------------------------- Boot on LAN---------------------------- 1st. ---------------------------------- 2nd. --------------------------------- 3rd. ---------------------------------- 4th. ---------------------------------- Enabled Enabled...

Removing the CPU Heat Sink

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. See Removing the Keyboard on page 57 5. See Removing the Cable Cover on page 57 6. See Removing the LCD Module on page 58 7. See Removing the CPU Heat Sink Plate on page 67 8. See Removing the RTC Battery on page 67 9. See Removing the Upper Case on page 69 10. Remove the four screws to detach the CPU heatsink from the main board.

Removing the Pcmcia Slot

Pcmcia Slot Repair

Removing the Battery Pack on page 49 Removing the Hinge Caps on page 56 Removing the Middle Cover on page 56 Removing the Keyboard on page 57 Removing the Cable Cover on page 57 Removing the LCD Module on page 58 Removing the CPU Heat Sink Plate on page 67 Removing the RTC Battery on page 67 Removing the Upper Case on page 69 Removing the Charger Plate on page 72 Removing the CPU Heat Sink on page 72 Removing the Modem Board on page 55 Removing the Audio Board on page 73 Removing the Main Board...

Troubleshooting

Use the following procedure as a guide for computer problems. NOTE The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which...

Index of SymptomtoFRU Error Message

LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Keyboard if contrast and brightness function key doesn t work . Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. LCD inverter I LCD inverter LCD cabl LCD Indicator incorrectly remains off or on, but system runs...

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See System Diagnostic Diskette on page 39 for details. 1. Boot from the diagnostics diskette and start the PQA program see System Diagnostic Diskette on page 39 . 2. Go...

System Diagnostic Diskette

IMPORTANT 1The diagnostics program here that we used is called PQA Product Quality Assurance and is provided by Headquarters. You can utilize it as a basic diagnostictool. To get this program, you can find it in the service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel channel to provide you with further technical details. NOTE This program contains a readme.txt file....

Removing the LCD Coaxial Cable

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. See Removing the Keyboard on page 57 5. See Removing the Cable Cover on page 57 6. See Removing the LCD Module on page 58 7. See Removing the 14.1 TFT LCD Bezel on page 59 8. See Removing the 13.3 TFT LCD Bezel on page 60 9. See Removing the 14.1 TFT LCD on page 63 10. See Removing the 13.3 TFT LCD on page 64 11. See Removing the 13.3 TFT LCD Brackets on page 64...

Removing the Charger Plate

See Removing the Battery Pack on page 49 2. See Removing the Hinge Caps on page 56 3. See Removing the Middle Cover on page 56 4. See Removing the Keyboard on page 57 5. See Removing the Cable Cover on page 57 6. See Removing the LCD Module on page 58 7. See Removing the CPU Heat Sink Plate on page 67 8. See Removing the RTC Battery on page 67 9. See Removing the Upper Case on page 69 10. To remove the charger plate, first remove the screw from the charger plate then remove the charger plate...

Hardware Specifications and Configurations

Intel 830 MG with VGA integrated Intel ICH3-M with Audio integrated Intel Celeron 1.06GHz processor with 256KB cache To PIII 1GHz uFCBGA2 To Celeron 1.06GHz uFPGA ACPI 2.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP IEEE 1284, ECP IEEE 1284 1.7 amp 1.9, IrDA, PCI 2.1, PnP 1.0a, PS 2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag You can install memory modules in any combinations as long as they match the above specifications . Above...

System Information

The System Information screen displays a summary of your computer hardware information. Exist MAC Address XX XX XX XX XX XX NOTE The screen above is a sample and may not reflect the actual data on your computer. X may refer to a series of numbers and or characters. The following table describes the information in this screen. Describes the type of CPU installed in the system. Shows the floppy disk drive type 1.44 MB, 3.5-inch . Shows the size or capacity of the hard disk. Shows the serial...