Troubleshooting

Use the following procedure as a guide for computer problems. NOTE The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which...

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU do not isolate non-defective FRU . NOTE Verify that all attached devices are supported by the computer. NOTE Verify that the power supply being used at the time of the failure is operating correctly. See Power System Check on page 99. 2. Visually check them...

Front View

Web camera for video communication only for certain models . Also called Liquid-Crystal Display LCD , displays computer output. For entering data into your computer. Touch-sensitive pointing device which functions like a computer mouse. Light-Emitting Diodes LEDs that light up to show the status of the computer's functions and components. The left and right buttons function like the left and right mouse buttons. Comfortable support area for your hands when you use the computer. Left and right...

Left View

Acer 5735z Webcam

Connects to a display device e.g., external monitor, LCD projector . Connects to an Ethernet 10 100 1000-based network. Connect to USB 2.0 devices e.g., USB mouse, USB camera only for certain models . Accepts input from external microphones. Headphones speaker line-out jack with S PDIF support Connects to audio line-out devices e.g., speakers, headphones . Accepts Secure Digital SD , MultiMediaCard MMC , Memory Stick MS , Memory Stick PRO MS PRO , xD-Picture Card xD .

Right View

Internal optical drive accepts CDs or DVDs. Lights up when the optical drive is active. Ejects the optical disk from the drive. Ejects the optical drive tray when the computer is turned off. Note Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. Connects to a Kensington-compatible computer security lock.

Empowering Technology password

Max Characters Dialog

You must set the Empowering Technology password to use the password protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password 1. Launch Acer eRecovery Management. 3. Click Password settings. The Empowering Technology Password Center dialogue box pops up. 4. Click Create a new password. 5. In the Create a New Password dialogue box, key in and confirm your password in the appropriate boxes. Your password should have a minimum of 4 and a...

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you...

Acer Empowering Technology

The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Activated by pressing the Empowering Key, it provides access to the following utilities NOTE The following content is for general reference only. Actual product specifications may vary. Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system only for certain models . Acer ePower Management optimizes battery usage...

Special Key only for certain models

You can locate the Euro symbol and the US dollar sign at the upper-center and or bottom-right of your keyboard. 1. Open a text editor or word processor. 2. Either press at the bottom-right of the keyboard, or hold lt Alt Gr gt and then press the lt 5 gt key at the upper-center of the keyboard. NOTE Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com tvpoaraphv faa faa12.htm for more information. 1. Open a text editor or word processor. 2. Either press lt J...

Launching Acer Empowering Technology

To launch Acer Empowering Technology 1. Press the Empowering Key to display the Acer Empowering Technology toolbar on the desktop. 2. To hide the toolbar, press the Empowering Key again or click the hide button f- on the toolbar. You may also launch Acer Empowering Technology by running the program from the Acer Empowering Technology program group in the Start menu, or by double-clicking the icon if you have created a To launch Acer Empowering Technology applications 1. On the Acer Empowering...

Acer eAudio Management tt only for certain models

Acer Eaudio Management

Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experience the awesome realism of 5.1-channel audio output from the speakers fitted to your system via Dolby Surround sound technology. Music mode lets you enjoy your favorite tunes, in vivid detail. To choose your playback device, click the - icon on the upper right side of the Acer eAudio Management window.

Acer 5735 Boot From Cd

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Phoenix SecureCore tm Setup Utility 2 IDE CD XXXXXXXXXXX-XXX XX-XXXX-XX Use lt t gt or lt gt to select a device, then press lt F6 gt to move i up the list, or lt F5 gt to move it down the list. Press lt Esc gt to escape the menu.

Information

The Information screen displays a summary of your computer hardware information. CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Intel R Core TM 2 Duo CPU T9400 2.53 GHz 2.53 GHz XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX NOTE The system information is subject to different models. This field shows the CPU type and speed of the system. This field shows the speed...

Acer Travelmate 5335 D2d Recovery

The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Phoenix SecureCore tm Setup Utility lt Tab gt , lt Shift-Tab gt , or lt Enter gt selects field. Help Select Item Exit Select Menu NOTE The screen above is for your reference only. Actual values may differ. Sets the system time. The hours are displayed with 24-hour format. Format HH MM SS hour minute second System Time This field reports the memory size of the system. Memory...

Microsoft Windows Vista Environment Test

Acer 211c 21, ViewSonic G220F, ViewSonic PF790 19 Acer FP751 17 TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Microsoft Natural Keyboard Pro Dell USB Keyboard Logicool USB Mouse OWCM-USB Logitech USB Wheel Mouse Logitech First Wheel Mouse Dell by Logitech Dell Internet Navigator Keyboard Dell Smart Card Keyboard HP USB Optical Austin Mouse Belkin Miniglow Optical USB Mouse HP USB Optical Mouse RB129AA Aiwa Multimedia Digital Speaker SC-UC78...

Acer eRecovery Management

Acer Erecovery Management Guide

Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical disc, and restore from previously created backups or reinstall applications and drivers. By default, user-created backups are stored to the D drive. Acer eRecovery Management provides you with Back up factory default to CD DVD Back up drivers and applications to CD DVD Create user backup Manage user backups Restore Restore system to factory...

External Modules Disassembly Flowchart

The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Acer 5335 Heat Sink

Acer 5335 Bios Nerede

Disconnect the keyboard cable from the main board to remove the keyboard. 1. See Removing the Battery Pack on page 50. 2. See Removing the Lower Cover on page 52. 3. Disconnect the heatsink fan connector from the main board. 4. Remove the one screw C securing the heatsink fan module in place. 5. Carefully lift up the heatsink fan module. 5. Carefully lift up the heatsink fan module. 1. See Removing the Battery Pack on page 50. 2. See Removing the Lower Cover on page 52. 3. See Removing the...

Acer eData Security Management only for certain models

Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook. On first use, the Acer eDataSecurity Management setup wizard will prompt you to create the Master Password. You will use this password to access the Personal Secure Disk PSD . The...

System Check Procedures

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if FDD Test is passed as the program runs to FDD Test. 3. Follow the instructions in the...

Removing the Lower Cover

Main Antenna Aux

See Removing the Battery Pack on page 50. 2. Remove the four captive screws and the six screws A on the lower cover. 3. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case. 1. See Removing the Battery Pack on page 50. 2. See Removing the Lower Cover on page 52 3. Push out the latches on both sides of the DIMM socket to release the DIMM. 1. See Removing the Battery Pack on page 50. 2. See Removing the Lower Cover on page 52. 3....

Acer Grid Vista dualdisplay compatible

Acer Gridvista

NOTE This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four...

Remove Hddbios Utility

This section provide you with removing HDD BIOS method q If you key in wrong HDD password for three time, HDD password error code would display on the screen. See the image below. q If you need to solve HDD password locked problem, you can run HDD_PW.EXE 1. Key in hdd_pw 15494 0 3. Choose one upper-case string q If you need to solve HDD password locked problem, you can run HDD_PW.EXE 1. Key in hdd_pw 15494 0 3. Choose one upper-case string Reboot system and key in 0KJFN42 or UVEIQ96 to HDD user...

Easy Launch Buttons

Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application. Wireless...

Phoenix BIOS Beep Codes

Disable Non-Maskable Interrupt NMI Initialize chipset with initial POST values Initialize caches to initial POST values Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize cache before memory autosize Reset Programmable Interrupt Controller RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Advanced...

Acer Travelmate 5735 5735z 5335 Series

Aspire 5735 5735Z 5335 Series FRU List ADAPTER 65W DELTA SADP-65KB DFA LF LEVEL-4 ADAPTER 65W 3PIN DELTA SADP-65KB BFJA LF LEVEL-4 FOR OBL ONLY ADAPTER 65W LITEON PA-165G-G2AC LF LEVEL-4 ADAPTER 65W HIPRO HP-OKG65B13 LF LEVEL-4 BATTERY SIMPLO AS-2007A LI-ION 3S2P LGC 6 CELL 2150MAH 2ND COMMON BATTERY SANYO AS-2007A LI-ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON NORMAL TYPE BATTERY SONY AS-2007A LI-ION 3S2P SONY 6 CELL 4400MAH MAIN COMMON NORMAL TYPE BATTERY PANASONIC AS-2007A LI-ION 3S2P...

Hardware Specifications and Configurations

Intel Core 2 Duo T5800 2.0G T5900 T9400 2.53G P7350 2.0G P8400 2.26G for Aspire 5735 Intel Pentium dual-core T3200 2.0G T3400 for Aspire 5735Z Intel Celeron M 575 2.0G 585 2.16G T1600 1.66G for Aspire 5335 Intel Core 2 Duo Mobile Processor P8400 2.26G , P8600 2.4 G , P9500 2.53G , T9400 2.53G , T9600 2.8G Throttling 50 On 99 C OFF 93 C OS shut down at 105 C H W shot down at 110 .C BIOS 4G for 64bit OS with two 2GB SODIMM You can install memory modules in any combinations as long as they match...

Navigating the BIOS Utility

There are five menu options Information, Main, Security, Boot, and Exit. Follow these instructions q To choose a menu, use the left and right arrow keys. q To choose an item, use the up and down arrow keys. q To change the value of a parameter, press F5 or F6. q A plus sign indicates the item has sub-items. Press Enter to expand this item. q Press Esc while you are in any of the menu options to go to the Exit menu. q In any menu, you can load default settings by pressing F9. You can also press...

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions q New versions of system programs q New features or options q Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE Do not install memory-related drivers XMS, EMS, DPMI when you use the Flash. NOTE Please use the AC adaptor power...

Acer ePower Management

Acer Power Status

Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology program group in Start menu, or right-click the Windows power icon in the system tray and select Acer ePower Management. Acer ePower Management comes with three predefined power plans Balanced, High performance and Power saver. View and...

Touchpad basics with twoclick buttons

The following items show you how to use the touchpad with two-click buttons. Move your finger across the touchpad 1 to move the cursor. Press the left 2 and right 3 buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Tap twice at the same speed as double-clicking a mouse button . Click and hold, then use finger on the touchpad to...

Index of SymptomtoFRU Error Message

LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Reconnect the LCD connectors. Keyboard if contrast and brightness function key doesn't work . LCD inverter ID LCD cable LCD inverter LCD Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD inverter LCD...

Lock Keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off. When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator complete with the arithmetic operators , -, , and . Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. NOTE lt Fn gt lt F11 gt works only for certain models. Scroll Lock lt Fn gt lt F12 gt When...

Windows Mobility Center

User Guide, Sj Drivers and Utilities The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, volume, power plan, wireless networking on off, external display settings, synchronization status and presentation settings. Windows Mobility Center also includes Acer-specific settings like sharing folders...

Acer Aspire 6935g Crisis Disc

Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine e.g. add-on card, modem, or extra memory capability . These LOCALIZED FEATURES will NOT be...

Features

Below is a brief summary of the computer's many feature Intel Centrino 2 processor technology, featuring Intel Core 2 Duo processor Intel Pentium dual-core processor Intel Celeron processor Mobile Intel GL40 GM45 Express Chipset GL40 for Aspire 5730 5730Z 5330 GL45 for Aspire 5735 5735Z 5335 Intel Wireless WiFi Link 5100 5300 Acer InviLink Nplify 802.11b g Draft-N Acer InviLink 802.11b g NOTE Intel Core 2 Duo T5800 T5900 T9400 P7350 P8400 for Aspire 5735 Intel Pentium dual-core T3200 T3400 for...

Windows Keys

The keyboard has two keys that perform Windows-specific functions. Pressed alone, this key has the same effect as clicking on the Windows Start button it launches the Start menu. It can also be used with other keys to provide a variety of functions lt gt Open or close the Start menu lt gt lt D gt Display the desktop lt gt lt E gt Open Windows Explore lt gt lt F gt Search for a file or folder lt gt lt G gt Cycle through Sidebar gadgets lt gt lt L gt Lock your computer if you are connected to a...

Index of Error Messages

Equipment Configuration Error Causes 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error Memory Error at xxxx xxxx xxxxh R xxxxh, W xxxxh In this situation BIOS will issue 4 short beeps then shut down system, no message will show. In this situation BIOS will shut down system, not show message. Reconnect hard disk drive connector. Load Default Settings in BIOS Setup Utility. Hard disk drive System board see...

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Supervisor Password is User Password is HDD Password is Supervisor Password controls access of the whole setup utility. It can be used to boot up when Password on boot is enabled. F9 Setup Defaults u F10 Save and Exit NOTE Please refer to Remove HDD BIOS Password section if you need to know how to remove HDD BIOS Password. Shows the setting of the Supervisor password Shows the setting of...

Disassembly Process

The disassembly process is divided into the following stages External module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Main Screw List

Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Indicates when the hard disk drive is active. Lights up when Num Lock is activated. Lights up when Caps Lock is activated. Indicates the computer s power status. Indicates the computer s battery status. NOTE 1. Charging The light shows amber when the battery is charging. 2. Fully charged The light shows green when in AC mode.

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the lt Fn gt key before pressing the other key in the hotkey combination. Launches Acer eSettings in Acer Empowering Technology. Launches Acer ePower Management in Acer Empowering Technology. Switches display output between the display screen, external monitor if connected and both. Turns the display screen...

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System . Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen ....

Clearing Password Check and BIOS Recovery

Acer Aspire 5220 Cmos

This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5730Z 5330 Series. Aspire 5730Z 5330 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Gap name in Aspire 5730Z 5330 Series is G10 Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason,...