Preface

Before using this information and the product it supports, please read the following general information.

  1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
  2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Table of Contents

System Specifications 1

Features 1

Dimension and weight 3

System Block Diagram 4

Your Acer Notebook tour 7

Right View 10

Indicators 12

Easy-Launch Buttons 12

Touchpad basics (with two-click buttons) 12

Using the Keyboard 13

Lock Keys and embedded numeric keypad 13

Windows Keys 14

Hot Keys 15

Special Key (only for certain models) 16

Using the System Utilities 17

Acer GridVista (dual-display compatible) 17

Hardware Specifications and Configurations 19

System Utilities 27

BIOS Setup Utility 27

Navigating the BIOS Utility 28

Information 29

Main 31

Security 33

Boot 37

Exit 38

BIOS Flash Utility 39

Remove HDD Password 40

Machine Disassembly and Replacement 41

Disassembly Requirements 41

General Information 42

Pre-disassembly Instructions 42

Disassembly Process 42

External Module Disassembly Process 43

External Modules Disassembly Flowchart 43

Removing the Battery Pack 44

Removing the SD Dummy Card 45

Removing the DIMM Module 46

Removing the Back Cover 47

Removing the Hard Disk Drive Module 48

Removing the WLAN Modules 51

Removing the Optical Drive Module 53

Main Unit Disassembly Process 55

Main Unit Disassembly Flowchart 55

Removing the Middle Cover 56

Removing the Keyboard 58

Removing the LCD Module 59

Separating the Upper Case from the Lower Case 62

Removing the Fingerprint and Touchpad Boards 66

Removing the Left Speaker Module 69

Removing the USB Board Module 70

Removing the Modem Module 72

Removing the Bluetooth Module 73

Table of Contents

Removing the Right Speaker Module 75

Removing the Main Board 77

Removing the Heatsink Module 79

Removing the CPU 81

LCD Module Disassembly Process 83

LCD Module Disassembly Flowchart 83

Removing the LCD Bezel 84

Removing the Inverter Board (Aspire 5738DG/5738DZG Series only) 86

Removing the LCD panel with the Brackets 88

Removing the LCD Brackets 89

Removing the FPC Cable 90

Removing the Antennas 92

Removing the Web Camera 94

Troubleshooting 95

System Check Procedures 96

External Diskette Drive Check 96

External CD-ROM Drive Check 96

Keyboard or Auxiliary Input Device Check 96

Memory Check 97

Power System Check 97

Touchpad Check 98

Power-On Self-Test (POST) Error Message 98

Index of Error Messages 99

Phoenix BIOS Beep Codes 102

Index of Symptom-to-FRU Error Message 107

Intermittent Problems 111

Undetermined Problems 112

Main Board 113

Connector Locations 113

Clearing Password Check and BIOS Recovery 115

Clearing Password Check 115

BIOS Recovery by Crisis Disk 117

FRU (Field Replaceable Unit) List 121

Exploded Diagram 122

FRU List 123

Model Definition and Configuration 214

Aspire 5738G/5738ZG/5738Z/5738/5338 Series 215

Aspire 5536/5536G/5236 Series 235

Aspire 5738DG/5738DZG Series 249

Aspire 5542G/5542/5242 Series 263

Test Compatible Components 291

Microsoft® Windows® Environment Test 292

Online Support Information 295

Index 297

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