Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its...

Conventions

The following conventions are used in this manual The following conventions are used in this manual Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

Index of Error Messages

See Keyboard or Auxiliary Input Device Check on page 89 System CMOS checksum bad - Default configuration used Run BIOS Setup Utility to reconfigure system, then reboot system. Run BIOS Setup Utility to reconfigure system time, then reboot Previous boot incomplete - Default configuration used Load Default Settings in BIOS Setup Utility. RTC batter Main baord. Load Default Settings in BIOS Setup Utility. Main board. Enter Setup and see if fixed disk and drive A are properly identified. Dikette...

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Plastic Flat-bladed screw driver NOTE The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Changing a Password

Use the W and Y keys to highlight the Set Supervisor Password parameter and press the key. The Set Password box appears 2. Type the current password in the Enter Current Password field and press . 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press . After setting the password, the computer sets the User Password parameter to Set. 5. If desired, you can enable the Password on boot parameter. 6. When you are done, press g to save...

Installing the LCD Module

Place the LCD module to the main unit. 2. Fasten the LCD module with the two screws on the bottom one on the right and another one on the left. 3. Secure the LCD hinge with the four screws two on the right and two on the left. 4. Connect the inverter cablet to the main board. Connect the LCD coaxial cable to the maine board. Then fasten the LCD coaxial cable with one screw.

Base Unit to Wireless Unit

See Removing the Middle Cover on page 50. 2. See Removing the Keyboard on page 57. 3. See Removing the RTC Battery on page 57. 4. See Removing the MimiPCI Card Plate on page 57. 5. Secure the wireless LAN card antanna by four screws. Insert the wireless LAN card to the socket then connect the wireless LAN card antenna to the wireless LAN card.

Removing the Modem Board

See Removing the Battery on page 46. 2. To remove the modem board, first remove the screw from the modem cover. 3. Remove the modem cover from the machine. 4. Remove two screws from the modem board as shown. Please remove the screws according to the number on the picture indicate. 5. Then remove the modem board from the main unit carefully by using a plastic bladed screw driver. 6. Disconnect the modem cable from the modem board, then remove the modem board.

Installing the Upper Case Assemly

'Installing the Speaker Set on page 68. 'Installing the DC Board on page 68. Installing the PCMCIA Slot on page 68. Installing the Main Board on page 68. Installing the HDD Bracket on page 69. Installing the ODD Module on page 69. Installing the CPU Heatsink Plate on page 70. Installing the VGA Heatsink Plate on page 70. Installing the Floppy Disk Drive Module on page 71. Installing the Touchpad Cable on page 71. Installing the Touchpad Board on page 71. Attach the upper case assembly to the...

Navigating the BIOS Utility

There are six menu options Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions To choose a menu, use the cursor left right keys (gg). To choose a parameter, use the cursor up down keys ( QQ). To change the value of a parameter, press por Q. A plus sign (+) indicates the item has sub-items. Press to expand this item. Press while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing g. You can also press g to...

POST Codes

Disable Non-Maskable Interrupt (NMI) Initialize chipset with initial POST values Initialize caches to initial POST values Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize cache before memory autosize Reset Programmable Interrupt Controller RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Advanced...

Removing the LCD Module

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Launch Board on page 50 4. Remove the screw that fastens the LCD coaxial cable and disconnect the cable. Then disconnect the LCD inverter cable. 5. Remove the four screws holding the LCD hinge two on the right and two on the left.Remove the four screws holding the LCD hinge two on the right and two on the left. 6. Remove the two screws on the bottom one on the right and the other on the left. 7....

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. 1. Reconnect the external diskette drive DVD-ROM module. 2. Replace the external diskette drive CD-ROM...

Installing the Main Board

See Installing the Speaker Set on page 68. 2. See Installing the DC Board on page 68. 3. See Installing the PCMCIA Slot on page 68. 4. Put the mainboard to the lower case. Secure the main board with the two screws as the picture shows. Fasten the main board to the lower case with another two screws. 5. Connect the speaker set cable to the main board. Then stick the tape that fastens the speaker set cable. Connect the launch board cable to the main board.

PowerOn Self Test POST Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 104. The...

Installing the Keyboard

See Installing the Speaker Set on page 68. 2. See Installing the DC Board on page 68. 3. See Installing the PCMCIA Slot on page 68. 4. See Installing the Main Board on page 68. 5. See Installing the HDD Bracket on page 69. 6. See Installing the ODD Module on page 69. ling the CPU Heatsink Plate on page 70. ling the VGA Heatsink Plate on page 70. ling the Floppy Disk Drive Module on page 71 ling the Touchpad Cable on page 71. ling the Touchpad Board on page 71. ling the Upper Case Assemly on...

Installing the Inverter Board LCD

See Installing the LCD Hinges on page 77. 2. See Installing the LCD Coaxial Cable on page 77. See Installing the LCD Brackets on page 77. See Installing the 15 TFT LCD on page 78. Connect the inverter cable to the inverter board. Connect the inverter board to the LCD. NOTE Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module.

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you...

Front Panel

Also called LCD (Liquid Crystal Display), displays computer output. LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its functions and components. Buttons for launching frequently used programs. See Launch keys on page 17 for more details. Comfortable support area for your hands when you use the computer. Click buttons (left, center and right) The left and right buttons function like the left and right mouse buttons, the center button serves as a scroll...

Removing the ODD Module

See Removing the Battery on page 46. 2. See Removing the Middle Cover on page 50. 3. See Removing the Keyboard on page 57. 4. See Removing the Floppy Disk Drive Module on page 61. 5. Push the ODD module outwards then take the ODD out of the support bracket. Remove the screw that fastens the ODD support bracket then remove it.

Removing the LCD Coaxial Cable

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Launch Board on page 50 4. See Removing the LCD Module on page 51 5. See Removing the LCD Bezel on page 53 6. See Removing the Inverter Board (15 LCD) on page 53 7. See Removing the 15 TFT LCD on page 54 8. Tear off the mylar fastening the LCD coaxial cable, then disconnect the coaxial cable.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE Verify that all attached devices are supported by the computer. NOTE Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 90) 2. Visually check them...

Installing the RTC Battery

See Installing the Speaker Set on page 68. 2. See Installing the DC Board on page 68. 3. See Installing the PCMCIA Slot on page 68. 4. See Installing the Main Board on page 68. 5. See Installing the HDD Bracket on page 69. 6. See Installing the ODD Module on page 69. 7. See Installing the CPU Heatsink Plate on page 70. 8. See Installing the VGA Heatsink Plate on page 70. 9. See Installing the Floppy Disk Drive Module on page 71. 10. See Installing the Touchpad Cable on page 71. 11. See...

Touchpad check

If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU 1. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. 2. Run utility with the PS 2 mouse function and check if the mouse is working. 3. If the the PS 2 mouse does not work, then check if the main board to switch board FPC is connected O.K. 4. If the main board to switch board FPC is connected well, then check if the FCC on touch pad...

External Cdrom Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device 1. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 2. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains 1. Reconnect the external...

Installing the ODD Module

See Installing the Speaker Set on page 68. 2. See Installing the DC Board on page 68. 3. See Installing the PCMCIA Slot on page 68. 4. See Installing the Main Board on page 68. 5. See Installing the HDD Bracket on page 69. 6. Put the ODD support bracket to the lower case assembly, and then fasten the ODD support bracket with the one screw. Place the ODD back in the ODD support bracket, and then push the ODD to the original position.

Removing the Touchpad Board

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Keyboard on page 57 4. See Removing the Upper Case Assemly on page 59 5. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a plastic tweezers.Then release the touchpad cover lock on the back as the picture shows. 6. Remove the touchpad cover, the remove the touchpad button pad. Finally remove the touchpad board from the upper case.

Installing the Processor

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Keyboard on page 57 4. See Removing the RTC Battery on page 57 5. See Removing the MimiPCI Card Plate on page 57 6. See Removing the Thermal Module on page 58 7. Lift up the CPU lever, then place the CPU back to the CPU socket. Please remember to press the CPU lever after you put the CPU back to the socket.

Removing the Speaker

See Removing the Battery on page 46. 2. See Removing the Middle Cover on page 50. 3. See Removing the Keyboard on page 57. 4. See Removing the Floppy Disk Drive Module on page 61. 5. See Removing the VGA Heatsink Plate on page 62. 6. See Removing the CPU Heatsink Plate on page 62. 7. See Removing the ODD Module(1) on page 63. 8. See Removing the HDD Bracket on page 63. 9. See Removing the Main Board on page 64. 10. See Removing the DC Board on page 64. 11. Tear off the tape fastening the...

Removing the LCD Bezel

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Launch Board on page 50 4. See Removing the LCD Module on page 51 5. Use plastic tweezers to remove the four screw pads, and then remove the four screws that fasten the LCD bezel. 6. Snap off the bezel carefully, and then remove the LCD bezel from the LCD module.

Index of SymptomtoFRU Error Message

Next, enter BIOS utility to running Load Default Settings then reboot the system. Keyboard (if the brightness function key doesn't work). Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Keyboard (if the brightness function key doesn't work). LCD has extra horizontal or vertical lines Indicator incorrectly remains off or on, but system runs correctly HDD CD-ROM active indicators cannot work HDD CD-ROM drive Device driver Main...

Removing the Touchpad Cable

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the LCD Module on page 51 4. See Removing the Keyboard on page 57 5. See Removing the Upper Case Assemly on page 59 6. See Removing the Touchpad Board on page 60 7. Remove the touchpad scroll key then remove the touchpad cable.

Rear Panel

Connects to a parallel device (e.g., parallel printer) Connects to a television or display device with S-video input. Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16M colors at 1024x768 resolution Connects to any Universal Serial Bus devices(e.g., USB mouse, USB camera). Connects to an Ethernet 10 100-based network Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Acceptis audio line-in devices (e.g., audio CD player and stereo...

Removing the LCD Hinges

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Launch Board on page 50 4. See Removing the LCD Module on page 51 5. See Removing the LCD Bezel on page 53 6. See Removing the Inverter Board (15 LCD) on page 53 7. See Removing the 15 TFT LCD on page 54 8. Remove the screw holding the right hinge, then remove the right hinge. 9. Remove the screw holding the left hinge, then remove the left hinge.

Removing the Thermal Module

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the LCD Module on page 51 4. See Removing the RTC Battery on page 57 5. See Removing the MimiPCI Card Plate on page 57 6. Disconnect the fan cable then remove the four screws fastening the thermal module.

Removing a Password

Use the W and Y keys to highlight the Set Supervisor Password parameter and press the key. The Set Password box appears 2. Type the current password in the Enter Current Password field and press . 3. Press twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. 4. When you have changed the settings, press g to save the changes and exit the BIOS Setup Utility.

Removing the Processor

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Keyboard on page 57 4. See Removing the RTC Battery on page 57 5. See Removing the MimiPCI Card Plate on page 57 6. See Removing the Thermal Module on page 58 7. Lift up the CPU socket lever. Then remove the CPU. Remember to press down the lever as the video shows after you remove the CPU.

Installing the LCD Bezel

See Installing the LCD Hinges on page 77. 2. See Installing the LCD Coaxial Cable on page 77. 3. See Installing the LCD Brackets on page 77. 4. See Installing the 15 TFT LCD on page 78. 5. See Installing the Inverter Board (15 LCD) on page 78. 6. Attach the LCD bezel to the LCD module. 6. Secure the inverter board with one screw.

Removing the LCD Brackets

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Launch Board on page 50 4. See Removing the LCD Module on page 51 5. See Removing the LCD Bezel on page 53 6. See Removing the Inverter Board (15 LCD) on page 53 7. See Removing the 15 TFT LCD on page 54 8. Remove the four screws holding the right LCD bracket.Then remove the right bracket. 9. Remove the four screws holding the left LCD bracket. Then remove the left bracket

Indicators

The computer has six easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Lights when the Wireless LAN capability is enabled Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode. Lights when the floppy drive, hard disk or optical drive is active. Lights when the battery is being...

Hot Keys

The computer employs hot keys or key combinations to access most of the computer's controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. FJ Ira If Ifs Ira In If j 1 t do J ma y u2 J Displays a list of the hotkeys and their functions. Accesses the notebook configuration utility. Switches between the power management scheme used by the computer function available...

Top View

Acer Aspire 9920 Out

1 LIN1 Line-in MIC Connector 2 LOUT1 Line-out S PDIF Connector 4 USB1, USB Connector USB2, 5 INV1 LCD Inverter Cable Connector 8 LCD1 LCD Coaxial Cable Connector 13 DCIN1 AC Adapter Connector 14 CN1 Switch Cable Connector LCD Lid 16 RTC1 RTC Battery Connector 17 FAN1 Fan Cable Connector 18 TPAD1 Touchpad Cable Connector 25 CN7 Launch Cable Connector

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. EHelp HMSelect Item H5 F6 Change Values Setup Defaults Exit Select Menu Select 4 Sub-Menu Save and Exit The table below describes the parameters in this screen. Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items.

Removing the Tft Lcd

See Removing the Battery on page 46 2. See Removing the Middle Cover on page 50 3. See Removing the Launch Board on page 50 4. See Removing the LCD Module on page 51 5. see Removing the LCD Bezel on page 53. 6. See Removing the Inverter Board 15 LCD on page 53 7. To remove the LCD, first remove the four screws that secure the LCD hinges. 8. Then take the LCD out of the LCD panel.

Test Compatible Components

This computer's compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 1500 series Compatibility Test Report released by the Acer Mobile System Testing Department. Microsoft Windows XP Environment Test AMD Athlon...

Features

This computer was designed with the user in mind. Here are just a few of its many features The AMD Athlon 64 processor 3000 3400 AMD Hyper Transport technology Two memory slots supporting 333 MHz DDR, upgradeable to 2GB Memory modules are strictly required to be JEDEC compliant RC2700 DDR SDRAM Double Date Rate-Synchronous Dynamic Random Access Memory support High-capacity, Enhanced-IDE hard disk The 14.1 XGA 1024X768 resolution , or 15.0 SXGA 1400X1050 resolution TFT LCD panel provides a large...

Hardware Specifications and Configurations

Mitsubishi LPC keyboard controller M38857 AMD Athlon 64 processor at 3000 or 3200 ACPI 2.0 if available, at least 1.0b , SMBIOS 2.3, PCI 2.2, Boot Block, PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface Specification, EI Torito-Bootable CD-ROM Format Specification V1.0, Simple Boot Flag 1.0 You can install memory modules in any combinations as long as they match the above specifications . Above table lists some system memory configurations. You...

FRU Field Replaceable Unit List

Acer 5940g

This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 1500. Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization . Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer...