Chapter

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Plastic Flat-bladed screw driver NOTE The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its...

Lock keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off. When 0 1 is on, all alphabetic characters typed are in uppercase. When II 1 is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators ), -, *, and ). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When H is on, the screen moves one line up or down when you press the up or down arrow keys...

PowerOn Self Test POST Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 75. The...

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 4. Follow the instructions in the message window. NOTE Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Touchpad Check

If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU 1. Reconnect the touchpad cables. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Disassembling the Lower Case Assembly

Disconnect the MDC cable from the modem board. 2. Detach the MDC cable from the main board. 3. Remove the two screws holding the modem board then disconnect the modem board from the main board. 4. Disconnect the speaker cable from the main board. 5. Remove the screw that secure the main board. 6. Remove the two screw nuts as shown. 7. The you can detach the main board from the upper case. 8. Remove the ttwo screws that fasten the N B heatsink. 9. Remove the N B heatsink from the main board as...

Special keys

You can locate the Euro symbol at the upper-center (for European keyboard) and or bottom-right (Chinese keyboard) of your keyboard. To type 1. Open a text editor or word processor. 2. Either directly press the < Euro> key at the bottom-right of the keyboard (for Chinese keyboard), or hold < Alt Gr> and then press the < 5> key at the upper-center of the keyboard.symbol at the upper-center of the keyboard (for European keyboard, you can use both method). NOTE Some fonts and software...

Removing the Thermal Module and CPU

Remove the three screws holding the thermal door 3. Disconnect the fan cable from the main board. 4. Remove the three screws fastening the thermal module. NOTE When you remove the screws fastening the thermal module, please follow the number order 3, 2, 1 on the thermal module. When you need to assemble the thermal module, fasten the screws as the order 1, 2, 3 on the thermal module. 6. Use a flat-bladed screwdriver to release the CPU lock. 7. Remove the CPU from the socket carefully.

Preface

Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be...

Table of Contents

Disassembling the LCD Disassembling the External Modules Disassembling the HDD Disassembling the Optical Drive Module 57 System Check External Diskette Drive Check External CD-ROM Drive Check Keyboard or Auxiliary Input Device Memory Power System Touchpad Power-On Self-Test (POST) Error Message 63 Index of Error Phoenix BIOS Beep Codes Index of Symptom-to-FRU Error Intermittent Problems Undetermined Chapter 6 FRU (Field Replaceable Unit) List 76 TravelMate 4060 Exploded Diagram

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE Verify that all attached devices are supported by the computer. NOTE Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 60) 2. Visually check them...

Removing the LCD Module

Remove the three screws holding the keyboard cover. 2. Open the LCD module as the picture shown then detach the keyboard cover from the main unit. 3. Remove the two screws that secure the keyboard as shown. 4. Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard. 5. Pull out the antenna set with a tweezers then take out the antenna set from the main unit. 6. Disconnect the LCD coaxial cable. 7. Remove the four screws holding the right and the left hinge....

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions New versions of system programs Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE Please use the AC adaptor power supply when you run the...

Front view

Also called LCD (Liquid Crystal Display), displays computer output. Internal microphone for sound recording. For entering data into you computer. Comfortable support area for your hands when you use the computer. Click buttons (Left, center and right) The left and right buttons function like the left and right mouse buttons the center button serves as a 4-way scroll button. Touch-sensitive pointing device which functions like a computer mouse. LEDs (Light Emitting Diodes) that turn on and off...

Conventions

The following conventions are used in this manual The following conventions are used in this manual Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

Troubleshooting

Use the following procedure as a guide for computer problems. NOTE The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which...

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected,...

Index of SymptomtoFRU Error Message

LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Keyboard (if contrast and brightness function key doesn't work). Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD inverter LCD cable LCD Indicator incorrectly remains off or on, but system runs...

Separate the Main Unit Into the Upper and the Lower Case Assembly

Remove the two screws holding the switch board. 3. Disconnect the touchpad FFC from the main board. 4. Disconnect the bluetooth cable. 5. Remove the five screws that secure the upper case. 6. Remove the 17 screws on the bottom as shown. 7. Detach the upper case assembly and place it next to the lower case assembly. 8. Disconnect the microphone cable then remove the upper case assembly.

External Cdrom Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the...

Index of Error Messages

Equipment Configuration Error Causes 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before Equipment Configuration Error) Memory Error at xxxx xxxx xxxxh (R xxxxh, W xxxxh) In this situation BIOS will issue 4 short beeps then shut down system, no message will show. In this situation BIOS will shut down system, not show message. Reconnect hard disk drive connector. Load Default Settings in BIOS Setup Utility. Hard disk drive System board see...

Touchpad basics

The following items teach you how to use the touchpad * Move your finger across the touchpad (2) to move the cursor. * Press the left (1) and right (4) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchapd is the same as clicking the left button. * Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing...

Windows keys

The keyboard has two keys that perform Windows-specific functions. Start button. Combinations with this key perform shortcut functions. Below m + < Tab> (Activates the next Taskbar button) m* + < E> (Opens the My Computer window) + < F1 > (Opens Help and Support) mm + < F> (Opens the Find All Files dialog box) mm + < R> (Opens the Run dialog box) * + < M> (Minimizes all windows) < shift> + ** +< M> (Undoes the minimize all windows) This key has the same effect as...

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if FDD Test is passed as the program runs to FDD Test. 3. Follow the instructions in the...

Chapter System Introduction

Features System Block Board Layout Top Bottom View Front Closed front view Left view Right Rear view Bottom view Indicators Easy-Launch Buttons Using the Lock keys and embedded numeric Windows Hot Special keys Touchpad Touchpad Hardware Specifications and Configurations 18 BIOS Setup Navigating the BIOS Utility Information Main Exit BIOS Flash Utility Create Crisis Recovery Recover BIOS from Crisis Recovery Chapter 3 Machine Disassembly and Replacement 42 General Information Before You Begin...

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list Check the Power Adapter on page 61 Check the Battery Pack on page 62 Unplug the power adapter cable from the computer...

Easy Launch Buttons

Email Buttons

Located at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. They are mail, Web browser, Acer Empowering key , amyrarne user-programmable button. Press to nmliie Acer eManager. The mail and Web buttons are pre-set ot email and internet programs, uroQRIn li reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager. Internet browser user-programmable Email application user-programmable

Bottom view

Acer Travelmate 4060 Reless

Houses the computer's hard disc secured by a screw . Unlatches the battery to remove the battery pack. Note Do not cover or obstruct the opening of the fan. The computer has three easy-to-read status icons on the upper-right above the keyboard, and four on the front panel. Lights when Numeric Lock is activated. Indicates when the hard disk or optical drive is active. Lights when the battery is being charged. Indicates the status of Bluetooth communication. Indicates the status of Bluetooth...

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. System Memory Extended Memory Video Memory Quiet Boot Power On Display Network Boot F12 Boot Menu D2D Recovery Enabled Both Enabled Disabled Enabled Shows system base memo Shows extended memory VGA memory size lt Enter gt selects field. ry size Select Item F5 F6 Change Values F9 Setup Defaults Select Menu Ente...

Navigating the BIOS Utility

There are six menu options Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions To choose a menu, use the cursor left right keys gg . To choose a parameter, use the cursor up down keys QQ . To change the value of a parameter, press por Q. A plus sign indicates the item has sub-items. Press to expand this item. Press while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing g. You can also press g to save...

Disassembling the Upper Case Assembly

Bluetooth Chip For Travelmate 4060

Disconnect the touchpad board to touchpad FFC. 2. Disconnect the touchpad board to main board FFC. 3. Then detach the touchpad board to main board FFC from the touchpad board. 4. Remove the three screws that secure the touchpad board. 5. Remove the touchpad board from the upper case. 6. Disconnect the touchpad board to touchpad FFC. 7. Remove the touchpad board to touchpad FFC from the uppwer case assembly. 8. Remove the four screws holding the touchpad bracket. 9. Detach the touchpad...

Features

Acer Lugano Mainboard

This computer was designed with the user in mind. Here are just a few of its many features Platform Intel Pentium M 730 740 750 760 770 780 processor 2MB L2 cache, 1.60 1.73 1.86 2 2.13 2.26 GHz, 533 MHz FSB Intel Pentium M 725 processor 2MB L2 Cache, 1.60 GHz, 400 MHz FSB Intel Celeron M processor 360 370 380 1 MB L2 cache, 1.40 1.50 1.60 GHz, 400 MHz FSB 256 MB 512 MB of DDRII 533 memory, upgradeable to 2 GB with dual so DIMM modules 40 60 80 100 GB ATA 100 hard disk DVD-Dual double-layer...

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System . Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press M during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen ....

Information

Intel R Pentium R processor 1.73GHz NOTE The system information is subject to different models. NOTE The system information is subject to different models. This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. This field displays the...

Hardware Specifications and Configurations

RealTek ALC260 HD audio interface Audio amplifer Maxiam MAX9755 Intel The controller is on the Wireless LAN card. Please look at the wireless LAN card for controller details . Intel Pentium M 730 740 750 760 770 780 processor 2MB L2 cache, 1.60 1.73 1.86 2 2.13 2.26 GHz, 533 MHz FSB Intel Pentium M 725 processor 2MB L2 Cache, 1.60 GHz, 400 MHz FSB Intel Celeron M processor 360 370 380 1 MB L2 cache, 1.40 1.50 1.60 GHz, 400 MHz FSB Intel socketable 478 pins Micro-FCPGA ACPI 2.0 if available, at...

Hot Keys

Acer Extensa 5235 Buttons

The computer employs hot keys or key combinations to access most of the computer s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the lt Fn gt key before pressing the other key in the hot key combination. Displays a list of the hotkeys and their functions. Launches Acer eSetting in the eManager set by the Acer Empowering key.. Switches display output between the display screen, external monitor if connected and both the...